|
|
|
       |
 |
Computers |
Photography |
Electronics |
Movies |
More.. | |
 |
 |
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 533 |
| Neutral (3) | 0 | 0 | 47 |
| Negative (1 or 2) | 0 | 0 | 112 |
| Total Reviews | 0 | 0 | 692 |
| Avg Rating | Not Rated | Not Rated |  4.05 |
| Date Reviewed: 02/16/2010 | ||
|
smartbuy07 from FL Rating type: Seller Rating Transaction No: 1728930 View Member's: Reviews |
good seller high recommended |
Overall Rating |
| Date Reviewed: 02/16/2010 | ||
|
swm20940 from PA Rating type: Seller Rating Transaction No: 1739746 View Member's: Reviews |
I experienced a situation where the item I ordered was no longer available. The HD Guys offered me the models replacement, and it was a satisfactory replacement, but the whole process took about a week longer than it should have. To their credit, they did send me, gratis, an HDMI cable that simplified installation In addition, the ground transport they said they would use was not used. Instead, a different delivery service that only delivered during the work week was used, a big inconvenience. |
Overall Rating |
| Date Reviewed: 02/15/2010 | ||
|
mclaughlin34 from unknown Rating type: Seller Rating Transaction No: 1751735 View Member's: Reviews |
The HD Guys are great!. They are very nice to deal with and you can not beat their prices anywhere on the web. These guys rocK! |
Overall Rating |
| Date Reviewed: 02/14/2010 | ||
|
jginn1111 from TX Rating type: Seller Rating Transaction No: 1726265 View Member's: Reviews |
Service was good. |
Overall Rating |
| Date Reviewed: 02/14/2010 | ||
|
bmrolls from OK Rating type: Seller Rating Transaction No: 1737450 View Member's: Reviews |
A little slow on the shipping but considering the size of the product and the price, I am very happy. Highly recommend. |
Overall Rating |
| Date Reviewed: 02/13/2010 | ||
|
STL_ from MO Rating type: Seller Rating Transaction No: 1749070 View Member's: Reviews |
My order was placed 4 weeks ago, on 1.22.10. As of today 2.19.10, I have not
received my TV, a tracking number or even an ETA for shipment. I have
worked with the merchant for resolution before posting this negative
feedback. During this time I have contacted the company several times via
telephone and email. The HD Guys have been inconsistent with
communication. I was offered many excuses as I tried to be patient for my
order. All may be valid reasons or excuses; however, my patience have run
out. After all the above, I do NOT have my TV. I would NOT recommend this
merchant to anyone. The HD Guys have not met my expectations. My next
step will be to file complaints with the Better Business Bureau, Consumer
Complaint Agency and California States Attorney. Other merchants on
PriceGrabber.com have been fantastic. Recently I ordered a home theater
system from Vann's and a blu-ray player from Crutchfield. Both were shipped
with free standard shipping and received in less than 1 week from their order
date. TheHDGuys's Response: This customer has used foul language that no employee should take. He has use words with racial slurs that are unacceptable. Thus we refunded him 3 days later but he has not informed you guys that part. |
Overall Rating |
| Date Reviewed: 02/13/2010 | ||
|
rodney308 from GA Rating type: Seller Rating Transaction No: 1749564 View Member's: Reviews |
HDGuys are great guys! Excellent product at a great price, no delivery damage and even a follow up call before delivery. Would deal with again. Thanks! |
Overall Rating |
| Date Reviewed: 02/13/2010 | ||
|
harleygirl93 from TX Rating type: Seller Rating Transaction No: 1728924 View Member's: Reviews |
Although a refurbished item (as stated), was in great shape, exactly as described, at a VERY fair price, and shipped promptly...this seller gets a gold star from me with no ifs, ands, or buts...great job...thanks! |
Overall Rating |
| Date Reviewed: 02/13/2010 | ||
|
silkie69 from PA Rating type: Seller Rating Transaction No: 1743485 View Member's: Reviews |
Account billed 1-6-10, TV arrived 2-1-10, no serial number and no user manual for this unit. You decide, was this unit Hot? TheHDGuys's Response: you bought a USED 24" LCD TV made "Vizio" which is a 2yr old TV. thanks for buying the item. |
Overall Rating |
| Date Reviewed: 02/13/2010 | ||
|
Mickey55 from LA Rating type: Seller Rating Transaction No: 1719980 View Member's: Reviews |
I really enjoy the quality of my HD tv. It was packaged better than I expected, Thanks a little extra goes a long way. Next time I purchase any electronic devices I will be sure to check with you guy's first. |
Overall Rating |
| Date Reviewed: 02/12/2010 | ||
|
Girl_redbird from GA Rating type: Seller Rating Transaction No: 1742526 View Member's: Reviews |
communication was not great. took four weeks to get item. |
Overall Rating |
| Date Reviewed: 02/12/2010 | ||
|
nvm07 from NV Rating type: Seller Rating Transaction No: 1731913 View Member's: Reviews |
Good service. Fantastic price. Had some delays, but were not the HDGuys fault. As for the product I am speechless. Everyone should get one! :) |
Overall Rating |
| Date Reviewed: 02/12/2010 | ||
|
jrobertson3675 from FL Rating type: Seller Rating Transaction No: 1750571 View Member's: Reviews |
I cancelled the order and they were very efficient in processing my request. TheHDGuys's Response: sorry that you lost your employment. we always understand circumstances. |
Overall Rating |
| Date Reviewed: 02/11/2010 | ||
|
lou92129 from CA Rating type: Seller Rating Transaction No: 1750629 View Member's: Reviews |
While the price of my TV is unbeatable, I was very leary about ordering from here. I made my decision after reading all the reviews from people who claimed to have wonderful service and would recommend them highly. I however did not experience anthing of the sort. Its been over 2 weeks since I placed my order, and almost as long since they charged my credit card and still I have not even received a shipping date. I have tried to make contact repeatably but kept receiving short, snippy replys stating that basically I needed to wait for 7 business days before it would ship. I have patiently waited and it has now been 9 business days since my card was charged. I have yet to receive any shipping confirmation. Had they attempted to contact me with a status or problem they were having I would not be writing this review. Customer service --NONE. I frankly would never buy anything from these people ever again. My advice, pay an extra few bucks and buy from a reputable merchant. TheHDGuys's Response: This customer had no idea that here in Cali we had so severe weather storm that it placed a complete halt on all our orders for a 1week. We do not want to risk water or snow damage to the TV's this size. And he did not know that ALL TV's that are 37" and LARGER ship via freight truck. But we refunded the customer and he too should know that we had floods and power outage in CA. Sorry but we will do better. |
Overall Rating |
| Date Reviewed: 02/10/2010 | ||
|
staves from MT Rating type: Seller Rating Transaction No: 1745046 View Member's: Reviews |
Took a little longer than estimated for delivery. |
Overall Rating |
| Date Reviewed: 02/10/2010 | ||
|
jecr from IN Rating type: Seller Rating Transaction No: 1752963 View Member's: Reviews |
Excellent service |
Overall Rating |
| Date Reviewed: 02/10/2010 | ||
|
mwojtas1958 from IL Rating type: Seller Rating Transaction No: 1749213 View Member's: Reviews |
The TV is |
Overall Rating |
| Date Reviewed: 02/09/2010 | ||
|
rafool123 from IL Rating type: Seller Rating Transaction No: 1749190 View Member's: Reviews |
I have still not received my tv as of 02-09-10. It will be 3 wks since the order was place this saturday. Though my credit card had its with draw within the same day as the order was placed.I had a personal phone call by the owner of the company explaining the conditions that caused my delay. I was impressed by there after hours effort. TheHDGuys's Response: Customer is not aware of the severe flood storm we had in Los Angeles during the 18th to the 23th and he ordered the tv on the 23rd. We shipped it shortly afterward. We did not want the item to get water damaged. here is the tracking to prove to him UPS.COM 1ZA231E34292469109 |
Overall Rating |
| Date Reviewed: 02/08/2010 | ||
|
Renlight from CO Rating type: Seller Rating Transaction No: 1752126 View Member's: Reviews |
Giving 5 stars based on their honesty and communication. The item purchased could not be shipped due to flood/weather damage and a full refund was provided. Thanks. |
Overall Rating |
| Date Reviewed: 02/08/2010 | ||
|
graile from WI Rating type: Seller Rating Transaction No: 1749187 View Member's: Reviews |
They had a flood and it took 2 weeks after charging my credit card before my order got canceled. They called me to let me know after I asked them what was going on. I don't like dealing with places that charge your credit card before they ship the goods. They may have done the best they could, given the conditions. On the other hand, they should have been a little faster about the refund. |
Overall Rating |
| Date Reviewed: 02/07/2010 | ||
|
regorecniv from OH Rating type: Seller Rating Transaction No: 1749318 View Member's: Reviews |
Waited for item 10 days, account was charged, then received email that I was getting a refund because the item was not available. A rep. did call to explain. He was so rude and unprofessional I hung up on him. TheHDGuys's Response: We informed the customer that since we have a retail store that we were not aware that the sales rep sold the last one. Also we CALLED the customer to inform him that the item is discontinued and to accept our apology about the ad running during a sunday without us knowing. We made a mistake and refunded you. However we tried emailing this customer, calling and sent a letter via UPS about the over selling and why we had to refund him. But he can wake up and write a review. |
Overall Rating |
| Date Reviewed: 02/05/2010 | ||
|
chiraga from CA Rating type: Seller Rating Transaction No: 1747500 View Member's: Reviews |
After waiting for about three weeks; they didn't ship the product. I talked to customer service folks numerous time; they keep giving different excuses. Finally after three weeks, they cancel the order. Not reliable seller. TheHDGuys's Response: This customer is not telling you that he wanted us to GIVE him a $2000 TV and take a personal check once we deliver it to him. That will not fly with no company. |
Overall Rating |
| Date Reviewed: 02/05/2010 | ||
|
dmitris from WA Rating type: Seller Rating Transaction No: 1747537 View Member's: Reviews |
Excellent seller -- great communications and product/price. The shipment was delayed due to challenging weather conditions, but the seller kept me regularly updated, and gave free 1 year extended warranty to compensate for the shipment delay. The product arrived in excellent condition and is working great -- thanks a lot! |
Overall Rating |
| Date Reviewed: 02/02/2010 | ||
|
doncole2 from VA Rating type: Seller Rating Transaction No: 1747987 View Member's: Reviews |
Super Service. Quick shipping with tracking numbers. Highly recommend |
Overall Rating |
| Date Reviewed: 02/02/2010 | ||
|
doncole2 from VA Rating type: Seller Rating Transaction No: 1749184 View Member's: Reviews |
Great Service. Prompt shipment with tracking numbers. Highly recommend for your purchase. |
Overall Rating |
 | |
|
| Read the PriceGrabber.com Disclaimer and Privacy Policy Contact PriceGrabber at PriceGrabber Support |
||
|
||
|
| Spoofee.com makes every effort to post correct information, however offers are subject to change without notice. |