Date Reviewed: 09/23/2003
mrsyeltzin from NY Member Since: 09/23/2003 View Member's: Reviews	Ordered a laptop from them and also some logo merchandise from their site. Received rebate check from laptop 2 weeks after sent out! Also laptop performs amazingly and the logo merchandise is cheap and high quality. Customer service is quick to respond.	Overall Rating
Date Reviewed: 10/24/2003
Raspago from FL Member Since: 06/23/2003 View Member's: Reviews	My best buy ever by far. I received a Super-monster computer for the price of a tomato can. Shipping perfect, customer support perfect, machine perfect. I'm happy!!! Buying Refurbished products from these guys is like buying new!! Not even a microscopic scratch. Long live HP!! Five stars is an understatement.	Overall Rating
Date Reviewed: 12/01/2004
sped1 from NM Member Since: 11/21/2004 View Member's: Reviews	I ordered a Belkin Gold Series USB Cable from HP on Nov 21st and did not receive it until Nov 29th in spite of the $5.10 shipping charge for an $8.10 item. The web site stated no tax and yet I was charged tax. I called HP. They were easy to contact and they said they charged everybody tax. The purchase from their web site was very easy as the site was very user friendly. I had a comfirmation in minutes. The cable arrived in good condition and works well. I saved $20 over retail stores.	Overall Rating
Date Reviewed: 06/02/2005
Henricus from FL Member Since: 07/06/2004 View Member's: Reviews	HP is clueless about MS Licensing. They took the order, charged the credit card and then total silence. It wasn't until my 4th call that finally someone mentioned that I had to order 5 server licenses minimum before they could place the order. They meant of course 5 points, but that seemed lost. Still waiting on my credit. They are clueless and hapless at HP.	Overall Rating
Date Reviewed: 09/03/2005
anonymous reviewer from MI Member Since: 08/28/2005 View Member's: Reviews	Ordering with HP is a mixed bag. I received a confirmation of my order within minutes of placing it. However, even though I specified--and was charged for--two day shipping on my purchase, HP still sent my product ground in the tracking information page from UPS. The item still arrived in three business days of being shipped.	Overall Rating
Date Reviewed: 09/10/2005
theantichrist from CA Member Since: 09/10/2005 View Member's: Reviews	Accepted order an money IMMEDIATELY, sent e-mail verification..., got estimaed delivery date...TODAY, Sept 10 got e-mail saying NO STOCK, NO IDEA WHEN WILL SHIP, RE-ORDER DIFFERENT PRODUCT... have dealt with HP shopping on several occasions over the last few years, gets worse and worse... THIRD time they accepted order for somthing, then said they couldn't deliver STAY-AWAY	Overall Rating
Date Reviewed: 09/27/2005
mahmad from TX Member Since: 10/08/2004 View Member's: Reviews	I placed an order for a USB drive with HP on Friday 9/23. They sent me an email on Monday that my order was on hold. I called on Tuesday and was told that the price on their web site was incorrect and that they will send me the product if I paid an additional $78. I cancelled my order. I expected them to honor the original price.	Overall Rating
Date Reviewed: 11/08/2005
caesaryanez from CA Member Since: 11/08/2005 View Member's: Reviews	Ordered the Klipsch promedia 5.1 THX Speakers and was shipped The Klipsch promedia 5.1 ultra speakers. All my invoices clearly state THX speakers but the box clearly states Ultra speakers. If the product is not available through their e-store, the listing should be removed. Do not try to insult the intelligence of your customers, please! The Ultra is a less expensive item, one that is available at others sites for about $100.00 cheaper. HP... Please correct the error and retrain your staff.	Overall Rating
Date Reviewed: 11/18/2005
alan from unknown Member Since: 11/18/2005 View Member's: Reviews	Great site. I've always had positive experiences with HP. Most of all I LOVE their tech support. Thanks for not taking your support overseas...	Overall Rating
Date Reviewed: 11/18/2005
mikey1157 from NY Member Since: 04/11/2005 View Member's: Reviews	I expect nothing less than perfect from HP	Overall Rating
Date Reviewed: 11/18/2005
dchiles from unknown Member Since: 11/18/2005 View Member's: Reviews	After placing the order and getting a confirmation, I check the order status and have been given an error message that my order cannot be completed and to contact a representative. Why not give me that error message before giving a confirmation that the order is complete?	Overall Rating
Date Reviewed: 11/18/2005
sveeraghanta from unknown Member Since: 11/18/2005 View Member's: Reviews	Its would be efficient to buyers if you provide comparision with other similar products you have in the market today and suggest based on the business needs.	Overall Rating
Date Reviewed: 11/19/2005
jscopazzi from unknown Member Since: 11/19/2005 View Member's: Reviews	Quick, easy, lots to choose from. Freeshipping - woohoo! thanks.	Overall Rating
Date Reviewed: 11/20/2005
carolzapalowski from unknown Member Since: 11/20/2005 View Member's: Reviews	difficult to go back and change order	Overall Rating
Date Reviewed: 11/20/2005
garcia9551 from unknown Member Since: 11/20/2005 View Member's: Reviews	I selected this product R707, because I had before R607 (was stole) and your cameras work exelent. I don't know if this camera has instand share or if I need the dock. Thanks.	Overall Rating
Date Reviewed: 11/20/2005
sydney.spiesel from unknown Member Since: 11/20/2005 View Member's: Reviews	order submission process was poorly designed (relative to other online merchants I have dealt with) and required several passes to finally complete the purchase ... frankly, I almost gave up	Overall Rating
Date Reviewed: 11/21/2005
brent.bowen from unknown Member Since: 11/21/2005 View Member's: Reviews	This tool is allways broken or runs so slow. I placed hundreds of tickets for IT to fix this piece of junk. It took me 3 hours to book this order. It should have take 10 minutes	Overall Rating
Date Reviewed: 11/21/2005
jordevelopment from unknown Member Since: 11/21/2005 View Member's: Reviews	I had to keep typing in information and had to put my credit card # in 3x. I also had 2 orders in the cart for the same items, instead of the one I wanted so I had to exit the order, log back in and start over. It took me 40 minutes to purchase this item that my dealer picked out for me.	Overall Rating
Date Reviewed: 11/21/2005
anoopmthomas from unknown Member Since: 11/21/2005 View Member's: Reviews	excellent, very professional and clear	Overall Rating
Date Reviewed: 11/21/2005
david from unknown Member Since: 11/21/2005 View Member's: Reviews	It was great	Overall Rating
Date Reviewed: 11/22/2005
j.runsink from unknown Member Since: 11/22/2005 View Member's: Reviews	Processing took some time on a Windows Xp with Firefox machine.	Overall Rating
Date Reviewed: 11/22/2005
sburke from unknown Member Since: 11/22/2005 View Member's: Reviews	experience was fine	Overall Rating
Date Reviewed: 11/22/2005
jeandours from unknown Member Since: 11/22/2005 View Member's: Reviews	I much prefer dealing with HP, which gives price/quotes in a straightforward manner. This is unlike sites like Gateway and Dell, which are masters of the "bait and switch," and padding the total.	Overall Rating
Date Reviewed: 11/23/2005
misekia from unknown Member Since: 11/23/2005 View Member's: Reviews	Very pleasant experience.	Overall Rating
Date Reviewed: 11/23/2005
bnagy from unknown Member Since: 11/23/2005 View Member's: Reviews	The credit card approval process is confusing.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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