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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 1 1 1342
Neutral (3) 0 0 54
Negative (1 or 2) 1 5 168
Total Reviews 2 6 1564
Avg Rating 2.5 Star Review
2.50
1.5 Star Review
1.50
4.5 Star Review
4.35
Address: 57 Watermill Lane
Great Neck, NY 11021 - US
Website: http://www.SeaBoom.com/
Business Hours: 9am - 6pm EST
Sales Phone: 866-456-6027
Service Phone: 866-456-6027
Sales Email: sales@seaboom.com
Cust Service Email: service@seaboom.com

SeaBoom.com

http://www.SeaBoom.com/

With PriceGrabber Since 07/21/2003


Sort Reviews by: Date Rating
Date Reviewed: 07/28/2008
obaker from PA
Member Since:
07/30/2004

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Reviews
My new Monitor was shipped (free) the next day and delivered on time. I would use FuturePowerPC again and recommend that others use FuturePowerPC. Overall Rating
5 Star Review
 
Date Reviewed: 07/25/2008
ddrraaggoonnssttaarr from ND
Member Since:
07/25/2008

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Reviews
First I would like to say that I originally ordered my item online and that went very smooth. When I called the toll free number to ask a question after it was already ordered and shipped it was then I was unsatisfied with their telephone customer service. The person was rude and ignorant about the product. Told me all the info I need was in my email and hung up on me. Needless to say I was concerned whether this was a legit company or not. Quite frankly your customer service people need some very serious training. They act as if I was wasting their time! The package arrived in a timely manner and was exactly what I order at a good price so in that I am very pleased. But please do something about your customer service people!!!! Overall Rating
3 Star Review
 
Date Reviewed: 07/20/2008
johndeel599 from CA
Member Since:
03/09/2004

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Reviews
My new CPU was shipped (free) the next day and delivered on time. I would use FuturePowerPC again and recommend that others use FuturePowerPC. Overall Rating
5 Star Review
 
Date Reviewed: 06/23/2008
kandwfoster from unknown
Member Since:
01/02/2005

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Reviews
Customer Service was great! Overall Rating
5 Star Review
 
Date Reviewed: 06/04/2008
Popobumm from unknown
Member Since:
02/22/2005

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Reviews
Low Price, good site. Delivery was not best, but fast nonetheless. Prefer Fedex. Overall Rating
4 Star Review
 
Date Reviewed: 05/19/2008
ugaschmoe from GA
Member Since:
05/19/2008

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Reviews
Futurepowerpc put a camera on their website at a very low price. I placed the order online and gave my credit card and received the invoice. After being asked to call them for fraud protection, the rep told me that they will not sell it to me at that price and thus my order was being cancelled. I was offered to buy the camera at a special discounted price that was higher than the new price listed on the website (they had since caught their error). The rep was very rude and was making me out to be a rip-off artist - simply because I placed an order with them. I am very disappointed in this company - with all the good reviews, I thought the experience would be different. I would only recommend buying from this company if you want to only pay full retail. Overall Rating
1 Star Review
 
Date Reviewed: 05/06/2008
kenkirkland from unknown
Member Since:
04/17/2008

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Reviews
Good price and smooth transaction. Good service. Would definitely purchase from again. Overall Rating
5 Star Review
 
Date Reviewed: 04/19/2008
russellns from MA
Member Since:
07/05/2005

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Reviews
Prices are generally unbeatable; even made a call to inquire about another part & the sales person knew right away what I was asking & I received my answer swiftly; took very little time to receive the part I ordered; three happy experiences on three orders! Overall Rating
5 Star Review
 
Date Reviewed: 04/16/2008
Cyphix from CA
Member Since:
05/23/2007

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Reviews
smooth and somewhat fast processing everything was pretty much good like what was stated before they need to a little better job in packaging other than that i would buy from them again Overall Rating
4 Star Review
 
Date Reviewed: 04/13/2008
Boxie from CA
Member Since:
04/12/2008

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Reviews
Lowest price, fast shipping, & merchandise is exactly what I expected. I am very likely to buy from FuturePowerPC again! Overall Rating
5 Star Review
 
Date Reviewed: 04/07/2008
intekular from WA
Member Since:
04/07/2008

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Reviews
Good quick service, nice information as the process moves along. Overall Rating
4 Star Review
 
Date Reviewed: 04/02/2008
hatrack7 from unknown
Member Since:
10/26/2004

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Reviews
Very good Online store Overall Rating
5 Star Review
 
Date Reviewed: 03/07/2008
Rosieisat from PA
Member Since:
03/07/2008

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Reviews
This was a wedding gift and FuturePowerPC was great to deal with, free regular shipping, and only one dollar over lowest merchant. I placed the order in the afternoon and received the next day. I had cancelled an order with a different merchant (lowest merchant) because the item was not going to be deliverd when that merchant said, five working days. it was going to be three weeks or more even though the item was in stock. FuturePowerPC saved the day and I was able to give my wedding gift on time and still saved a lot of money...well worth one dollar more than the lowerst merchant who could not deliver. I would definitely order from FuturePowerPC again and recommend to anyone. Overall Rating
5 Star Review
 
Date Reviewed: 02/13/2008
mariok88 from NY
Member Since:
07/27/2005

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Reviews
I purchased three surveillance cameras from this store. I received e-mails indicating the status of the order as it got readied. It shipped really quickly too. The prices where good. I recommend this store. Overall Rating
5 Star Review
 
Date Reviewed: 02/11/2008
jas94539 from CA
Member Since:
08/26/2006

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Reviews
Had good experience. However, filling out this form was not easy as it will not tell me which field I did not fill. Overall Rating
4 Star Review
 
Date Reviewed: 01/31/2008
samuelder from TN
Member Since:
12/11/2006

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Reviews
I did my research and chose the monitor I wanted. FuturePowerPC had the best price and shipping I could find, and they did not disappoint. I am pleased with both my purchase and with the company - both did and are doing very well by me. I could not be more pleased (and I buy a lot of computer hardware from a lot of vendors). Overall Rating
5 Star Review
 
Date Reviewed: 01/28/2008
pdiscool from NY
Member Since:
05/02/2005

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Reviews
Be aware. Misinformation on the website concerning product details. Returning process and customer service are horrible and rude. Prices are good but i'd stay away and avoid there headaches and horrible run store.
Retailer Response (02/01/2008): At Future Power PC we love our customers. We Love this customer so much we broke our own return policy rules to allow this return beyond 30 days. We go the extra mile but this customer packaged his return WITHOUT the origional manufacturer packaging and as a result his item returned scratched! Not only did he expect to return his item missing parts he felt he was SPECIAL enough to break out store policies time and time again. We love our customers, but it's unfortunate that this customer bought an item he did not research, did not read return policies and did not care about keeping the contents for his return.
Overall Rating
1 Star Review
 
Date Reviewed: 01/27/2008
hadden2425 from WI
Member Since:
01/15/2008

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Reviews
great cust serv great prices Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2008
vinnyisme from CA
Member Since:
01/27/2008

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Reviews
Very easy transaction. Had a very good price on a retail CPU, especially since I live in CA, I did not have to pay sales tax. Had free shipping too. I didn't run into any issues, item came on time. Packaging could have been a little bit better, but everything is fine so I can't complain. Good company from my experience. Overall Rating
5 Star Review
 
Date Reviewed: 01/24/2008
ca1ga1 from CA
Member Since:
01/24/2008

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Reviews
Placed a GPS with them and it nicely placed in a secure package.I put it on and it works nicely just the way it should be. The shipment arrived very quickly. I think they are super. Overall Rating
5 Star Review
 
Date Reviewed: 01/23/2008
BD in VA from VA
Member Since:
01/13/2005

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Reviews
Placed order Jan 2 for HP LP2065 which showed In Stock. My order sat in New Order Status for 2 weeks until I called FuturePowerPC to inquire. They told me that the item was not in stock - should be back in stock soon. The web site still listed the item In Stock. I called several times to check on status especially since the site continued to list the item In Stock. One time I was told the site was out of date. Another time I was told the site had already been updated would show the backorder status the next day (it never showed anything but In Stock). After 3 weeks my order status on their site changed to Canceled - fortunately I checked online because they did not notify me that they had canceled the order. Now they tell me that they will not be stocking this item. I do not trust this merchant. Their stock status can not be trusted. I will not order from them again. I wasted 3 weeks - fortunately this was not an emergency.
Retailer Response (01/28/2008): This customer placed an order for a rare hard to find LCD Monitor. He was notified via phone that it was not instock and he would not get his shipment. While we like to complete all of our orders in a timely fashion this item was unavailable, and as such removed from our website and the customer informed of the uncertain ETA. Please use common sense when purchasing from any online vendor, contact customer service and if an answer is not clear enough for you please ask for a supervisor. If you feel you are \"wasting time\" please let us know so that we can properly address your frustrations.
Overall Rating
1 Star Review
 
Date Reviewed: 01/21/2008
InternetHandle from unknown
Member Since:
11/29/2007

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Reviews
FuturePowerPC had excellent shipping time for the 8800 GT card I ordered (they shipped the same day, arrived on-time). However, when I received the card, the packaging was *horrible*. I've been receiving parts from various online retailers lately for a new PC build, and this was by the far the worst packaging job. It was a standard shipping box, and inside was: 1) the graphics card box 2) a single piece of wadded up paper ripped from a paper bag. The second item was the only attempt at protecting my order from damage. Luckily, the card did well during shipping. I would think a company "FuturePowerPC" would understand what items, such as expensive high-end video cards, need extra packaging protection to avoid damage. Overall Rating
2 Star Review
 
Date Reviewed: 01/21/2008
taesongkim from TX
Member Since:
01/21/2008

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Reviews
A lot of sites get 5 star ratings simply because things go smoothly. However, these 5 star ratings completely offset the really bad 1 star ratings that come up periodically. Here's my story with [ ] to highlight the important parts: I called customer service because I got an email saying I had to confirm my order. The lady asked for the card holder (my mom). The billing address was incorrect, (my fault) so she tried to tell the service lady the correct one. However, [the lady didn't want to hear it. She raised her voice and assumed that the card was stolen and demanded that my mom call her bank to find out her billing address. She then hung up on us.] After calling back and confirming our billing address with a different person, I got another email saying my banking info was incorrect. They hadn't asked for it on the phone. I cancelled my order. Way too strict and terrible attitude problems.
Retailer Response (01/24/2008): As admitted this customer was trying to use his mother's credit card. At FuturePowerPC we attempt to verify as much information as possible to protect our customers from fraud and internet thieves. Unfortunately for this order, even after the billing information was updated it still did not match their banking information prohibitting us from processing their credit card. We are constantly looking for fraudlent orders and maintain a low level of internet theft.
Overall Rating
1 Star Review
 
Date Reviewed: 01/21/2008
Dakita from unknown
Member Since:
05/02/2005

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Reviews
smooth order process - no issues Would buy from again Overall Rating
5 Star Review
 
Date Reviewed: 01/20/2008
zhouliu from CT
Member Since:
06/17/2004

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Reviews
Fast processing and shipping. Great online store. Highly recommended. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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