Date Reviewed: 07/09/2011
SilverShield from unknown Member Since: 07/09/2011 View Member's: Reviews	Purchased an AC on Sunday after our old one burnt out. The salesman, while friendly and helpful, apparently sold me an AC I couldn't use as explained by the installer on Wednesday. We exchanged the AC for the proper AC and of course more money and got an install date of Saturday. Not our fault the AC was wrong, I gave the saleman the specs but now had to wait again. Saturday morning we receive the installers call that they are scheduled for between 1 to 5PM, unacceptable. First call to the store, left on hold 15 minutes, hang up and recall. Second call, again left on hold for 15 minutes while they look for the salesman who never answers. I place a third call and ask for the Manager, who finally comes to the phone after another 10 minute wait but offers no help, just responds he has "no pull" in the installation department. The forth call is to customer service, again a wait, and I speak to a rep that tells me "well, thats the time you are scheduled for". Will never use PC Richard again	Overall Rating
Date Reviewed: 04/26/2011
sajays from TN Member Since: 04/26/2011 View Member's: Reviews	very good	Overall Rating
Date Reviewed: 03/25/2011
fleman8 from unknown Member Since: 03/11/2010 View Member's: Reviews	it was a good price	Overall Rating
Date Reviewed: 12/22/2010
spliff909 from unknown Member Since: 07/06/2007 View Member's: Reviews	They never shipped the order because they said they didn't think the shipping address was correct, after I verified when I ordered. Now they won't get me the order before christmas. This is a terrible outfit. I will never buy anything from them.	Overall Rating
Date Reviewed: 10/04/2010
logan12 from NM Member Since: 10/04/2010 View Member's: Reviews	they charged a $40.00 delivery fee despite advertising free delivery	Overall Rating
Date Reviewed: 09/21/2010
belindapate from unknown Member Since: 09/05/2010 View Member's: Reviews	At first I had some problems trying to place my order, but the P.C. Richard & Son Co. went out of their way to contact me and try to make things right. So far, this time around, things have gone much smoother. I do appreciate their going to the trouble of trying to make things right. And, I am hoping things will continue going this well throughout the rest of the process. Belinda Pate	Overall Rating
Date Reviewed: 09/11/2010
BarbraJean from unknown Member Since: 08/26/2010 View Member's: Reviews	This is my first time to purchase anything from this merchant, so I can't really tell you anything about the merchant. Ask me at a later date, after the item has come in.	Overall Rating
Date Reviewed: 09/09/2010
kever562002 from unknown Member Since: 08/24/2010 View Member's: Reviews	Best price for the DVD player!	Overall Rating
Date Reviewed: 09/04/2010
estrellajolly from unknown Member Since: 08/26/2010 View Member's: Reviews	Help is very accessible and available. Easy to order too.	Overall Rating
Date Reviewed: 09/04/2010
kathie1026 from unknown Member Since: 08/26/2010 View Member's: Reviews	I stumbled across this web site through an ad on RR. The ad showcased a digital camera I wanted to purchase for my husband. I'm looking forward to checking out other items to purchase.	Overall Rating
Date Reviewed: 08/26/2010
cristaperry from unknown Member Since: 08/10/2010 View Member's: Reviews	Just waiting on receipt of merchandise; but, if s/h is as good as website ease of use and prices, I should be very pleased	Overall Rating
Date Reviewed: 08/25/2010
suidaeempathy from unknown Member Since: 08/09/2010 View Member's: Reviews	Great prices!	Overall Rating
Date Reviewed: 08/24/2010
haichinyu from PA Member Since: 11/24/2007 View Member's: Reviews	convenient and btter price	Overall Rating
Date Reviewed: 08/23/2010
cristaperry from unknown Member Since: 08/10/2010 View Member's: Reviews	Just waiting on receipt of merchandise. If delivery is as good as website and prices (which I always research through several software price comparison services), then this vendor should have much success and a dedicated customer for life	Overall Rating
Date Reviewed: 08/22/2010
zeesmith12 from unknown Member Since: 08/13/2010 View Member's: Reviews	Very good price. A Case should be with it to keep it protected. A cast was with my order that was good. I did not get a receipt with my order I did not like it. I will like to deal with your company only if you give a receipt. I have never order any thing and did not get a receipt.	Overall Rating
Date Reviewed: 08/18/2010
mrkwskj from unknown Member Since: 08/02/2010 View Member's: Reviews	easy web navigation	Overall Rating
Date Reviewed: 08/11/2010
ckandov from unknown Member Since: 07/26/2010 View Member's: Reviews	Ordering was very easy	Overall Rating
Date Reviewed: 08/05/2010
glennmsharp from unknown Member Since: 04/10/2010 View Member's: Reviews	Easy to deal with.	Overall Rating
Date Reviewed: 08/01/2010
feanes from unknown Member Since: 07/16/2010 View Member's: Reviews	Everything I needed on page including rebates.	Overall Rating
Date Reviewed: 07/22/2010
cobridwell from unknown Member Since: 07/06/2010 View Member's: Reviews	So far...excellent.. I will shop here again...	Overall Rating
Date Reviewed: 07/18/2010
nununene from unknown Member Since: 07/02/2010 View Member's: Reviews	I'm totally impressed so far. we'll see when there's an issue	Overall Rating
Date Reviewed: 07/18/2010
rayrod46 from unknown Member Since: 07/02/2010 View Member's: Reviews	PLACED ORDER BUT WAS NOT ABLE TO BUY AN EXTENTED PROTECTION PACKAGE.	Overall Rating
Date Reviewed: 07/07/2010
zc2149 from unknown Member Since: 06/28/2010 View Member's: Reviews	good phone customer service. Excellent delivery service	Overall Rating
Date Reviewed: 06/25/2010
Vesterf from unknown Member Since: 06/09/2010 View Member's: Reviews	I have received a "best" deal.	Overall Rating
Date Reviewed: 06/23/2010
mwdavies from unknown Member Since: 06/10/2010 View Member's: Reviews	Ordering was easy, price was good. I ordered a heavy air conditioner, which arrived damaged. Called customer service and they were plesant and handled the return immediately at no cost to me. New unit was shipped quickly and works well. So far very happy.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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