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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 31 140 837
Neutral (3) 0 2 20
Negative (1 or 2) 2 2 16
Total Reviews 33 144 873
Avg Rating 4.5 Star Review
4.55
4.5 Star Review
4.66
4.5 Star Review
4.62
Address: 1100 S. Linwood Ave. Building B
Santa Ana, CA 92705 - US
Website: http://www.air-n-water.com
Business Hours: 7:30am - 5:00pm M-F PST
Sales Phone: 800-734-0405
Service Phone: 800-734-0405
Sales Email: sales@air-n-water.com
Cust Service Email: sales@air-n-water.com

Air & Water, Inc.

http://www.air-n-water.com

With PriceGrabber Since 10/18/2006


Sort Reviews by: Date Rating
Date Reviewed: 05/26/2012
TrinketofSilver from NY
Member Since:
11/25/2010

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Reviews
Shopping for a portable air conditioner was become confusing and intimidating until I dicovered Air-n-Water. It was the only web site that had ALL the info on a product easily accessibile. The guarantees and free shipping only sealed the deal. Took all the worry and confusion out of the buying equation. Thanks, A&W for making my life easier. Overall Rating
5 Star Review
 
Date Reviewed: 05/24/2012
davidquinones48 from unknown
Member Since:
05/08/2012

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Reviews
great website on ice makers Overall Rating
5 Star Review
 
Date Reviewed: 05/22/2012
nneri102 from unknown
Member Since:
05/06/2012

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Reviews
Price was great and easy to navigate Overall Rating
4 Star Review
 
Date Reviewed: 05/21/2012
tlcarroll4182 from unknown
Member Since:
05/12/2012

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Reviews
I was looking for a air cooler for my home and after searching many websites. I found that air & water had the best rating on their products and certainly the prices were good. Cant wait to receive it and try it out. Overall Rating
5 Star Review
 
Date Reviewed: 05/21/2012
purch01 from unknown
Member Since:
05/05/2012

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Reviews
the process was painless as all orders should be when you spend money Overall Rating
5 Star Review
 
Date Reviewed: 05/18/2012
gmaltese from unknown
Member Since:
05/07/2012

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Reviews
exellent experience with products in the past,very good product, Overall Rating
5 Star Review
 
Date Reviewed: 05/16/2012
gwrightbro from IN
Member Since:
09/19/2006

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Reviews
i researched the new air ai-500ss ice maker and the new air aw-321ed thorouthly and found these items had the best reviews and looked like a good purchase. the pricing also was fair for compairable items Overall Rating
5 Star Review
 
Date Reviewed: 05/09/2012
adkinad from unknown
Member Since:
04/30/2012

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Reviews
It was as easy as 1-2-3 to go to the site, get to the page I needed, and to order what I wanted. I did receive an email for discounts from Air and Water and it just so happens that my other heater quit working a few days ago so it was nice to have the reminder to purchase my heater right then and there. I was a little disappointed on the price of the heater. I thought they were a little cheaper but the experience of your site is/was excellent. I rated the shipping poor because when I received my order there was no overpack with packing material to protect the shipment from damage, it was in the original heater box. I guess I got lucky that the carrier handled it with care otherwise I would have returned and never ordered from this site again. Overall Rating
5 Star Review
 
Date Reviewed: 05/09/2012
bernie384@yahoo.com from unknown
Member Since:
08/09/2010

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Reviews
they are a pleasure to do business with Overall Rating
5 Star Review
 
Date Reviewed: 04/08/2012
staceyhanrahan from unknown
Member Since:
03/23/2012

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Reviews
Excellent shopping experience, thank you! Will tell others. Overall Rating
5 Star Review
 
Date Reviewed: 04/01/2012
pc-sjg from unknown
Member Since:
03/16/2012

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Reviews
So far, very satisfied. Overall Rating
5 Star Review
 
Date Reviewed: 03/28/2012
whistlestopgiftshopandcafe from unknown
Member Since:
03/12/2012

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Reviews
found the coupon link on Amazon and saved $16 and got free shipping Overall Rating
5 Star Review
 
Date Reviewed: 03/27/2012
rgreenmd1 from unknown
Member Since:
03/10/2012

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Reviews
Excellent experience, have shopped with merchant in past with A+++ results Overall Rating
5 Star Review
 
Date Reviewed: 03/25/2012
stricklercht from unknown
Member Since:
03/08/2012

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Reviews
excellent Overall Rating
5 Star Review
 
Date Reviewed: 03/24/2012
Beebromark from unknown
Member Since:
03/15/2012

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Reviews
Purchased a NewAir wine cooler from Air N Water online. Their website was easy to navigate and provided all of the information that I was looking for. So far I have been very happy and comfortable with the purchase. THANK YOU. The order was filled, shipped and delivered VERY quickly, faster then I ever expected. I am extremely happy with Air & Water and would buy from them again. I highly recommend this company. Overall Rating
5 Star Review
 
Date Reviewed: 03/24/2012
jhstein from unknown
Member Since:
03/15/2012

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Reviews
So far, so good. Everything went as it should have. Overall Rating
5 Star Review
 
Date Reviewed: 03/20/2012
tommy11tom from unknown
Member Since:
03/10/2012

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Reviews
The reviews on ebay for this merchant seemed very good. I called about a product and the lady was very helpful. I decided to give them a try and ordered on-line. I ordered a "knick and dent" product which they seem to have a few for each model every now and then. I received it was a bit disappointed that the product seemed to look like a floor model, with its cord scuffed all over, no plastic over the unit, and no instruction manual. It didn't work when plugged in. As they are closed on weekends, when I called, they took it back since it was defective. But I'd rather order from Amazon or another retailer if the price is the same. Overall Rating
4 Star Review
 
Date Reviewed: 03/18/2012
rrc4358 from unknown
Member Since:
03/01/2012

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Reviews
Well, I was surprised that you got the Honeywell HZ-817 that was recomemded by Consumer Reports and especially the price, very cheap! The reason is I checked Home Depot, Lowe's, Target and Costco, none of them have it! I will definitely recommend you to all my friends to go to your website first! Overall Rating
5 Star Review
 
Date Reviewed: 03/17/2012
DrMadFish from unknown
Member Since:
02/29/2012

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Reviews
They are no more issues to resolve other than the phone is always busy. I'll be back anyway. the shopping experience so far was good because it was easy. I did not have to deal with forgotten, old, or new passwords. What a pain; especially if you have not visited the site in a while. Until then. Overall Rating
4 Star Review
 
Date Reviewed: 03/17/2012
raysue from unknown
Member Since:
02/29/2012

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Reviews
A little confusing of the units Overall Rating
4 Star Review
 
Date Reviewed: 03/16/2012
mhaines2100 from unknown
Member Since:
02/08/2012

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Reviews
Bought a refurb item. It arrived broken. It had been shipped around a lot by the appearance of the box. Maybe they just want someone to buy a broken one and not return it in time to get a refund. Shipping was slow. Refund was very slow. Had to pay a restocking fee because I wasn't going to order another unit from them. Bad experience with the refurb. Overall Rating
1 Star Review
 
Date Reviewed: 03/10/2012
maciej75 from unknown
Member Since:
02/23/2012

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Reviews
Just what i was looking for. Overall Rating
5 Star Review
 
Date Reviewed: 03/10/2012
Interception24 from IL
Member Since:
03/30/2004

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Reviews
Awesome, would do it again...and I did! Overall Rating
5 Star Review
 
Date Reviewed: 03/09/2012
IslandCapture from unknown
Member Since:
12/10/2005

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Reviews
Ordering worked well and I got an email receipt. I did not, however, got any shipping information and updates (was it shipped? tracking?). It arrived at my shipping location without my knowledge but I'm happy to report that it arrived in a timely manner and as described. However, the product did not come double boxed (it could be a pro or a con) and I found a broken chip on the unit but I'm not making a big deal of it as it is functional and also not esthetically compromised. Update: I have been using for a couple of weeks now. I can only compare it with a previous "branded" fan we have used with touch temperature controls. Aesthetically, this looks outdated. No buttons, readout, temperature, remote. Just a rotary switch with three positions. This is actually an ADVANTAGE in my point of view and bought it for these very reason. I wanted simple that plain WORKS. Fan is a bit noisier and clunky but PULLS MORE AIR than our previous quiet fan. The only thing that matters. Overall Rating
4 Star Review
 
Date Reviewed: 03/09/2012
alf268 from unknown
Member Since:
02/22/2012

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Reviews
I had purchased an item and received confirmation 2 weeks ago. Called last week to follow up, was told that I would receive shipping information within 2 days. Never received shipping information. I followed up again today to find out that the product has not been in stock, and will not be again until April. Customer service found another item to replace it with, slightly lower quality. Received confirmation for FIRST, more expensive item. The customer service has been quick to respond today to the issues, but there is no pro-active communication outreach. The item - a gift - is now belated, even though it was purchased nearly 3 weeks in advance. I was not offered further discounts or other remuneration for their errors. Overall Rating
2 Star Review
 
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