Date Reviewed: 03/11/2002
csrosenb from CA Member Since: 05/03/2000 View Member's: Reviews	Officemax is very reliable and one of my first choices if there price is in the ballpark. One cool thing about these guys is if they have a great price on an item and you need it ASAP, you could always go to your local store and if the price is different from their website usually the manager will match it.	Overall Rating
Date Reviewed: 03/25/2002
happyinus from TX Member Since: 03/15/2002 View Member's: Reviews	Bought HP 920C and CDR from them. A very good retailer, helpful, efficient. Would always like to buy from them.	Overall Rating
Date Reviewed: 10/13/2002
ggj625 from CA Member Since: 05/04/2000 View Member's: Reviews	Ordered a HP 940c printer and with bottomline pricing, OfficeMax was the cheapest. Product came no problem and UPS Ground came in 2 days. Shipping was free. Office Max clearly has a legit online operation. I felt comfortable buying from Office Max because I know I can return it to a store close to my house.	Overall Rating
Date Reviewed: 10/17/2002
snowman1 from DE Member Since: 10/17/2002 View Member's: Reviews	I love this place. Good alternative to a different online vendor, and often cheaper. Take a look at these guys, they are hard to beat!!!	Overall Rating
Date Reviewed: 12/21/2002
nhandy007 from NC Member Since: 06/28/2002 View Member's: Reviews	I ordered an optical mouse from Office Max. They had the best price by a good margin, and they shipped it very quickly. I am very satisfied with my shopping experience and will certainly shop with them again.	Overall Rating
Date Reviewed: 01/08/2003
mark81955 from PA Member Since: 06/29/2000 View Member's: Reviews	I have been ordering from OfficeMax for the last 5 yrs. I have NEVER had a problem.. I have even been able to have them match sale prices.. Always delivered on time !!	Overall Rating
Date Reviewed: 01/31/2003
billafu from FL Member Since: 01/25/2003 View Member's: Reviews	These people may be good for ordering on line, but I will never purchase another thing from them again. I bought some CD-R's on sale around Christmas because, with rebates they would be free! Well, they were out of the advertised brand, and offered a substitute that the sales person swore would be eligible for the same rebates. Come to find out, you guessed it, my rebate requests were rejected buy the manufacturer and OfficeMax! So, I guess, order on line, just don't go into the store.	Overall Rating
Date Reviewed: 02/07/2003
maemmeri from unknown Member Since: 02/07/2003 View Member's: Reviews	FREE Shipping in One Day, no phone calls, couldn't be better. Actually it was: a $50 OfficeMax Gift Card rebate. Granted, if I need to get myself to an OfficeMax store to use the Gift Card, I might never use it, but even without it, this is a great deal. I would never gamble with any of those Brooklyn, NY con artists. I'd prefer this bona fide retailer any day, even if the cost were higher.	Overall Rating
Date Reviewed: 02/11/2003
glowcat1955 from MO Member Since: 02/11/2003 View Member's: Reviews	glowcat1955, from MO gives a rating of I checked with Office Max before I ordered an Olympus E-20 digital camera. I price matched with another company and they accepted the match with a credit to my account. I get a message that said my submission was denied...after I ordered the camera. I called Office Max and they said it was a sales rep error. I'm sorry we can't price match your order, the rep made a mistake, so I'm stuck! I wouldn't buy into that tactics again!	Overall Rating
Date Reviewed: 02/16/2003
Efessen from WA Member Since: 08/22/2002 View Member's: Reviews	(Edited September 17th by Efessen)  I enjoy shopping @ OfficeMax.com for their coupons and free shipping... but they've been getting on my nerve lately. The website's stock is not very up to date. The item may be listed as in-stock or even your receipt may say it is in stock, but after you make your purchase, it does not stay very consistent. After you make your purchase, it becomes a lottery as to whether or not your item is in stock and ships on time.	Overall Rating
Date Reviewed: 03/17/2003
pfd61usa from CT Member Since: 03/17/2003 View Member's: Reviews	Smooth transaction, great product price!	Overall Rating
Date Reviewed: 04/04/2003
evilinside from WY Member Since: 02/26/2003 View Member's: Reviews	OfficeMax shipped the correct item to me in just one, yes ONE day. I didn't have to pay any hidden fees and I got a quality product UNDAMAGED. Thanks OfficeMax--I will order from you again.	Overall Rating
Date Reviewed: 04/30/2003
online_buyer_since_1996 from FL Member Since: 09/10/2001 View Member's: Reviews	(Edited March 16th by online_buyer_since_1996)  This is an update to my pervious negative feedback. My over all transaction with this company has been satisfactory. They seem to improve their customer service and shipping quality and speed. My later purchases have been handled properly. I must increase my low rating to be just and fair to this company.	Overall Rating
Date Reviewed: 05/01/2003
dabum8u from CA Member Since: 08/29/2002 View Member's: Reviews	Extremely Fast Shipping! 1 Day delivery. Will Buy from them again	Overall Rating
Date Reviewed: 06/11/2003
lgeldred from NC Member Since: 06/10/2003 View Member's: Reviews	After seeing some of the reviews here, I was a bit skeptical about buying online from OfficeMax. However, I can only say that their dealings with me were prompt and professional. Their price listed here was definitely the best deal. I received one confirmation email and the item was delivered the next day (*free* shipping). They did have to call to get directions to my house to deliver the item, and the taxes were a bit more ($10 instead of $6) than predicted, but I'm overall quite satisfied.	Overall Rating
Date Reviewed: 06/18/2003
oneyorkie from unknown Member Since: 06/18/2003 View Member's: Reviews	I ordered a camera on 6/8. The website indicated the camera was in stock. The next day a representative called to tell me it was going out that day. I called 06/18 as I have yet to receive it. I was told they were on back-order and I would receive it shortly. I then spoke to another person who explained the camera is actually shipped from a third party vendor. I called that vendor and was told it was on back-order since Dec.02 and it is not coming in. I will never shop here again.	Overall Rating
Date Reviewed: 07/28/2003
koksal from FL Member Since: 07/28/2003 View Member's: Reviews	I placed an order to get a digital camera from officemax.com. The next they I got a phone call from the fraud protection department of my credit card company. officemax tried to charge my card an additional $50, not honoring their sale price. I called officemax to correct the problem. The customer representatives are not friendly and they are not knowledgable. I had similar problems before with office max,Iwill never shop on their online store. The way that they handle online orders are awfull.	Overall Rating
Date Reviewed: 10/18/2003
jpeterson2 from PA Member Since: 10/18/2003 View Member's: Reviews	I ordered a leather chair, it was backordered for 3 weeks, then they thought they shipped it but never did, then they shipped the wrong chair to me, then over the following 4 weeks I called 6 times, speaking to customer service and management, each time being assured the return will go through in a few days and there's "nothing they can do". I now have to protest the charge with my credit card company, because OfficeMax service employees and management are ridiculously incompetent.	Overall Rating
Date Reviewed: 12/02/2003
big_al663 from IL Member Since: 11/30/2003 View Member's: Reviews	Wow people, I have shopped with OfficeMax using the online store and in person. I have never had a problem like those stated below. Rebates are a little slow in getting, but that's expected no matter where one goes. I have bought Cat5 and 6 cords, printers, scanners, cable routers, and CD burners, amongst other stuff that I cannot remember. All sales staff both online and in person have been extremely helpful in making my decisions. It seems as though people expect too much. Grow up.	Overall Rating
Date Reviewed: 12/10/2003
helenhuie from NY Member Since: 12/10/2003 View Member's: Reviews	I placed an order and my status has been switched 3times. My order was no processed for a long time, and when it was, the next day it was placed on backorder. Then i recieved an e-mail saying that it is cancelled. When i called customer service, it took 20-30min for someone to get to me. Customer service was poor. The people were hardly willing to help and wasn't open to listen to my problem. I had to reorder my order again. And I don't even know if my order will come.	Overall Rating
Date Reviewed: 12/11/2003
Paisan from unknown Member Since: 12/10/2003 View Member's: Reviews	My rebate was lost for $80 without any responsibility from rebate company. No next time for me is to choose free after rebate. It makes me so crazy.	Overall Rating
Date Reviewed: 12/29/2003
hoiskii from MA Member Since: 12/29/2003 View Member's: Reviews	FAST free delivery was a joke. I placed my order on DEC 21, DEC 23 was sad to be the expected delivery date. Well, I got my order, ... DEC 29. Little difference ... I will never order again through the OfficeMax.	Overall Rating
Date Reviewed: 01/12/2004
kimokeo from WA Member Since: 01/12/2004 View Member's: Reviews	NO stars for OfficeMax! I was promised 2-3 day delivery, but after waiting for more than a week & having a completely-unrelated product delivered, I learned that the item was really not stocked. I spent another week trying to resolve things. I have still not received a refund so I cannot buy the item I need elsewhere. I should have known: OfficeMax sounded too good to be true, so I should have avoided them! Buyer Beware!!	Overall Rating
Date Reviewed: 01/29/2004
trax721 from NY Member Since: 01/27/2004 View Member's: Reviews	Nice website interaction...easy to follow progress of shippment.	Overall Rating
Date Reviewed: 03/24/2004
jenjensg from NV Member Since: 10/20/2003 View Member's: Reviews	Nice & Easy. Received order in 3 days and they even provided tracking. Great price and friendly customer service. I will use them again in the future.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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