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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 223
Neutral (3) 0 0 7
Negative (1 or 2) 0 0 11
Total Reviews 0 0 241
Avg Rating Not Rated
Not Rated
4.5 Star Review
4.57
Address: 444 Castro St., Suite #140
Mountain View, CA 94041 - US
Website: http://www.guitarherostore.com
Business Hours: M-F, 10AM - 5PM PST
Sales Phone: 650-930-1300
Service Phone: 650-930-1300
Sales Email: service@guitarherostore.com
Cust Service Email: service@guitarherostore.com

GuitarHeroStore.com

http://www.guitarherostore.com


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Date Reviewed: 08/24/2006
aple from CA
Member Since:
10/17/2003

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Reviews
Bought a Guitar Hero Game and Controller they shipped it fast, I selected the Free Ground Shipping and it came in 2 days. Excellent site easy to find products, and I'm a big fan of DDR too! I still have one of your Ignition pads and it rocks. But back to Guitar Hero this game Rocks Hard!! Thanks for the great service! Can I get a Free Guitar Hero t-shirt?? Overall Rating
5 Star Review
 
Date Reviewed: 07/05/2007
jadracer68 from unknown
Member Since:
06/26/2007

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Reviews
Items arrived right on time. I'm looking forward to getting my new Guitar Hero game and free t-shirt sometime in July, which I preorderd. Overall Rating
5 Star Review
 
Date Reviewed: 07/05/2007
bushsamuel from unknown
Member Since:
06/26/2007

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Reviews
The price was about $30 cheaper than any place else I looked (including our local Wal Mart) maybe $40 cheaper when you include the 10% sales tax I didn't have to pay by not buying it locally. The shipping was free, and although it was supposed to be 2nd day air UPS our isolated little community does not get that service. But that's OK because it still got here in 3 days reguardless. Overall Rating
5 Star Review
 
Date Reviewed: 07/10/2007
sam from unknown
Member Since:
06/29/2007

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Reviews
everything satisfactory Overall Rating
5 Star Review
 
Date Reviewed: 07/23/2007
michael_leek from unknown
Member Since:
07/13/2007

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Reviews
This is the second online order I have placed with RedOctane and I have been very satisfied both time! Overall Rating
5 Star Review
 
Date Reviewed: 07/24/2007
cashima from unknown
Member Since:
10/20/2006

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Reviews
Great Overall Rating
5 Star Review
 
Date Reviewed: 07/25/2007
bobch88 from unknown
Member Since:
07/15/2007

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Reviews
Everything went as perfectly as expected. PriceGrabber.com is a little pushy with the survey though. I did'nt even have the package yet & they want me to evaluate their service. A+++ okay? Overall Rating
5 Star Review
 
Date Reviewed: 07/30/2007
tisha1013 from unknown
Member Since:
07/20/2007

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Reviews
Quick and easy Overall Rating
4 Star Review
 
Date Reviewed: 07/31/2007
scotty_girl1 from unknown
Member Since:
07/22/2007

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Reviews
I appreciated the speedy service RedOctane provided. I would have appreciated having the two products that I ordered available as a package, but the price was still reasonable even though they were separate. Overall Rating
5 Star Review
 
Date Reviewed: 07/31/2007
anejoh from unknown
Member Since:
07/22/2007

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Reviews
I had a very good shopping experience with Red Octane. I would definitely purchase from them again. Overall Rating
5 Star Review
 
Date Reviewed: 08/01/2007
m0ch0x from unknown
Member Since:
07/23/2007

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Reviews
I'd definitely do business with RedOctane again, their ordering system was simple, fast, and complete. The best thing about their ordering process is their tracking system... instead of just e-mailing me a tracking number like other websites have done with my orders, they have their own layout on their website that tells you whether it's been shipped out of their warehouse. The order arrived promptly and in tact, no broken products or any troubles at all, 5 stars all the way to you guys! Overall Rating
5 Star Review
 
Date Reviewed: 08/01/2007
geoffroels from unknown
Member Since:
07/23/2007

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Reviews
Everything went really smooth Overall Rating
4 Star Review
 
Date Reviewed: 08/01/2007
dmanlau from unknown
Member Since:
07/23/2007

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Reviews
Great site and wodnerful product. I have recieved hours of enjoyment from it already. Overall Rating
5 Star Review
 
Date Reviewed: 08/02/2007
gregdogco from unknown
Member Since:
07/23/2007

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Reviews
Good service Overall Rating
5 Star Review
 
Date Reviewed: 08/04/2007
davidslv from unknown
Member Since:
03/22/2005

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Reviews
Very good experience Overall Rating
5 Star Review
 
Date Reviewed: 08/05/2007
sonofhotflash from unknown
Member Since:
07/24/2007

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Reviews
Fast and reliable thank you Overall Rating
5 Star Review
 
Date Reviewed: 08/06/2007
copleyta from unknown
Member Since:
07/27/2007

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Reviews
This was very easy. Shipping options could be better (no "expedited" options that cost less than the product I bought), and I didn't know when I'd receive my order - it would be nice to know that. But I got my order about when I thought I would (for UPS ground) and all is well. Overall Rating
4 Star Review
 
Date Reviewed: 08/06/2007
ladybuggers04 from unknown
Member Since:
07/28/2007

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Reviews
This was an easy shopping site to use everything was explained great. Overall Rating
5 Star Review
 
Date Reviewed: 08/10/2007
jon027 from unknown
Member Since:
08/01/2007

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Reviews
It was straight forward and simple to complete the transaction. Thanks. Overall Rating
4 Star Review
 
Date Reviewed: 08/11/2007
kevinpark2 from unknown
Member Since:
08/01/2007

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Reviews
Pre-order: So far placing an order was easy although some information such as the shipping and delivery dates could have been placed in an easier location for viewing pleasure. Post-order: I am quite satisfied with the overall transaction. Smooth and a day faster than expected which was a pleasant surprise. Although packaging and protection was nothing special, the product itself was unharmed by any shipping wears and tears and the product performed flawlessly. Thank you. Overall Rating
4 Star Review
 
Date Reviewed: 08/12/2007
mohinish.s from unknown
Member Since:
07/27/2007

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Reviews
This is my first purchase here. It was easy and quick. Overall Rating
5 Star Review
 
Date Reviewed: 08/12/2007
jghopper from unknown
Member Since:
08/03/2007

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Reviews
Very informative and easy step by step process. Overall Rating
5 Star Review
 
Date Reviewed: 08/12/2007
bwilder01 from unknown
Member Since:
08/03/2007

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Reviews
Website is very easy to order from... very consumer friendly Overall Rating
5 Star Review
 
Date Reviewed: 08/15/2007
lorentzkathy from unknown
Member Since:
07/30/2007

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Reviews
very fast, and very easy Overall Rating
5 Star Review
 
Date Reviewed: 08/15/2007
audrey from unknown
Member Since:
08/01/2007

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Reviews
I ordered 2nd day delivery. I didn't mind paying $48 for that... but I didn't get my present in time. The item was ordered Aug 1st... sent Aug 2nd and I thought it would be delivered the 4th... but it was delivered the 6th... that's 4 days. I had no idea they wouldn't deliver in Sat. The post office delivers on Sat.... maybe they should use them. Overall Rating
3 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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