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| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 27 | 255 |
| Neutral (3) | 0 | 0 | 1 |
| Negative (1 or 2) | 0 | 1 | 8 |
| Total Reviews | 0 | 28 | 264 |
| Avg Rating | Not Rated |
![]() 4.86 |
![]() 4.85 |
| Address: | 5501 US Hwy 30 W Fort Wayne, IN 46818 - US |
|---|---|
| Website: | http://www.sweetwater.com |
| Business Hours: | Telephone hours: 9-9 Mon-Thu, 9-8 Fri, 9-7 Sat EST Retail Store hours: 9-8 Mon-Fri, 9-7 Sat EST |
| Sales Phone: | 800-222-4700 |
| Service Phone: | 800-222-4700 |
| Sales Email: | customerservice@sweetwater.com |
| Cust Service Email: | customerservice@sweetwater.com |
| Date Reviewed: 09/19/2011 | ||
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brettkastner from unknown Member Since: 09/03/2011 View Member's: Reviews |
Best selection, best advice, best customer service. I would recommend Sweetwater to anyone ordering music equipment online. |
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| Date Reviewed: 09/19/2011 | ||
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jwinter from unknown Member Since: 09/03/2011 View Member's: Reviews |
Will be a return customer. Found they have products in stock I'm looking for. Besides their location is close enough to mine to order & not wait 2 to 3 weeks. |
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| Date Reviewed: 09/18/2011 | ||
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anirasong from unknown Member Since: 09/09/2011 View Member's: Reviews |
Very impressed with the company and the merchandise. |
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| Date Reviewed: 09/18/2011 | ||
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kraze1994 from unknown Member Since: 09/09/2011 View Member's: Reviews |
Awesome company. Support is amazing and I plan on ordering again. |
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| Date Reviewed: 09/18/2011 | ||
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archaicindians from unknown Member Since: 09/02/2011 View Member's: Reviews |
Sweetwater is an exceptional company that provides excellent service. The employee with whom I dealt had the expertise I needed to solve a problem I was having with my equipment. Service after the sale could not be better. In short, the Sweetwater business model sets the standard all companies should strive to meet. |
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| Date Reviewed: 09/18/2011 | ||
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Geno_xl from unknown Member Since: 09/02/2011 View Member's: Reviews |
Sweetwater is the best. I don't always have the money to purchase music equipment new but when I do I always check with Sweetwater to see if they have the product. |
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| Date Reviewed: 09/17/2011 | ||
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gavinpay from unknown Member Since: 09/01/2011 View Member's: Reviews |
Ordering from this vendor is effortless. Service and post-sales support is off the charts! |
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| Date Reviewed: 09/12/2011 | ||
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wzeitner from unknown Member Since: 09/02/2011 View Member's: Reviews |
I'm blown away by Sweetwater's customer service and their knowledgable staff. Sometimes low prices aren't enough...but Sweetwater beat everybody else on price too! |
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| Date Reviewed: 09/12/2011 | ||
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ifyler from unknown Member Since: 08/27/2011 View Member's: Reviews |
Great customer service. |
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| Date Reviewed: 09/11/2011 | ||
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bittercreekgrass from unknown Member Since: 08/26/2011 View Member's: Reviews |
Very competative on pricing and excellent people to talk to and work with on my orders and questions. |
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| Date Reviewed: 09/08/2011 | ||
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clukehart from unknown Member Since: 08/30/2011 View Member's: Reviews |
A great company with great staff and products that can't be beat by any of their competitors. |
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| Date Reviewed: 09/08/2011 | ||
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kingswaytherapy from unknown Member Since: 08/23/2011 View Member's: Reviews |
the best! |
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| Date Reviewed: 09/06/2011 | ||
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HectoRocker4 from unknown Member Since: 07/15/2011 View Member's: Reviews |
I was uneasy about ordering a guitar online, sight unplayed, especially one that appeared to be the last Epiphone Lucille in stock. Nonetheless, I was delighted to get a guitar that was totally beautiful to behold and to play. |
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| Date Reviewed: 09/05/2011 | ||
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kinya from unknown Member Since: 08/19/2011 View Member's: Reviews |
Before my Sweetwater experience, I thought all on-line music stores were alike. Your sales engineer, Chritopher Geissler and Company turned my thinking around! Don't tell my wife, but I've already placed four orders ... |
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| Date Reviewed: 09/02/2011 | ||
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sptassi from unknown Member Since: 08/17/2011 View Member's: Reviews |
I am only going to buy from Sweetwater now, instead of Musiciansfriend or Guitar Center. I was that impressed |
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| Date Reviewed: 08/31/2011 | ||
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utenzil from unknown Member Since: 08/15/2011 View Member's: Reviews |
Sweetwater's prices are competitive and their sales staff is attentive and knowledgable. WIth the price of gas so high, shopping at a well-stocked online vendor is not only more viable but in many ways superior to a brick and mortar store. |
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| Date Reviewed: 08/31/2011 | ||
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EJPx63 from unknown Member Since: 08/15/2011 View Member's: Reviews |
I will shop here again! |
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| Date Reviewed: 08/31/2011 | ||
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highflyingbyrd2 from unknown Member Since: 08/15/2011 View Member's: Reviews |
Read my feed back on the "thank you" portion of how I felt about the total transaction. |
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| Date Reviewed: 08/30/2011 | ||
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twenty3 from unknown Member Since: 08/21/2011 View Member's: Reviews |
Excellent service, will do business with again. |
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| Date Reviewed: 08/30/2011 | ||
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crwheat from unknown Member Since: 08/13/2011 View Member's: Reviews |
Have bought several guitars on line from other merchants. This was far and away the best. Excellent customer service, and fast shipping that didn't cost me extra dollars. Highly recommend the guys. |
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| Date Reviewed: 08/30/2011 | ||
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falltown from unknown Member Since: 08/14/2011 View Member's: Reviews |
Great customer service and product selection. Great vendor. |
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| Date Reviewed: 08/30/2011 | ||
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dpentek from unknown Member Since: 08/14/2011 View Member's: Reviews |
Robert Williams has been a fantastic CSR for me through the years. Great company! |
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| Date Reviewed: 08/29/2011 | ||
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gpress205 from unknown Member Since: 08/20/2011 View Member's: Reviews |
One on the best online retailers for music gear. |
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| Date Reviewed: 08/26/2011 | ||
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crossfire from unknown Member Since: 08/17/2011 View Member's: Reviews |
Perfect place to shop, especially for my big ticket needs. I can't say enough about how impressed I am with our salesman Wayne. He spent an excessive amount of time reviewing our list of wants and needs and helping us put together a great PA system and staying within our budget. I don't remember in the 34 years of being a musician being more satisfied with such a large purchase. The order number I'm reviewing is the smaller of our purchase totaling nearly 6500 dollars. These guys are out to make lifelong customers of us and have gone a long way to succeeding. |
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| Date Reviewed: 08/24/2011 | ||
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edm1252 from unknown Member Since: 08/15/2011 View Member's: Reviews |
I've only used Sweetwater.com a few times but I've had nothing but the best experience; fast, good prices - KUDOS! |
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