Date Reviewed: 11/21/2004
srinia from PA Member Since: 11/21/2004 View Member's: Reviews	I had a very good shopping experience with onsale	Overall Rating
Date Reviewed: 11/22/2004
stevemarlowe from GA Member Since: 11/22/2004 View Member's: Reviews	(Edited November 24th by stevemarlowe)  Best price for USA warranteed brand new merchandise. Some problems with overnight delivery but customer service made it right after callback.	Overall Rating
Date Reviewed: 11/24/2004
armdhansen from IL Member Since: 11/24/2004 View Member's: Reviews	Placing the order was simple. Let's see how good delivery is.	Overall Rating
Date Reviewed: 11/24/2004
Jahmakyah from FL Member Since: 11/24/2004 View Member's: Reviews	I have just placed an order, I will wait to see how rest of my shopping experience turn out.	Overall Rating
Date Reviewed: 11/26/2004
ieduca8 from IL Member Since: 11/26/2004 View Member's: Reviews	Site is easy to use, although I would have liked mre info on item or at least had been able to click on picture to enlarge for more visual info.	Overall Rating
Date Reviewed: 11/27/2004
Padric1 from OH Member Since: 11/27/2004 View Member's: Reviews	GOOD!!	Overall Rating
Date Reviewed: 11/30/2004
sherrilawrence from NC Member Since: 11/19/2004 View Member's: Reviews	This site is very usder-friendly. I will shop here again.	Overall Rating
Date Reviewed: 11/30/2004
milie23 from NY Member Since: 11/30/2004 View Member's: Reviews	Great selection and fabulous prices!	Overall Rating
Date Reviewed: 11/30/2004
alex_us01 from unknown Member Since: 11/29/2004 View Member's: Reviews	the icons for "please call" are confusing. Sometimes it is telephone, sometimes it is a truck. I called customer service, they were nice. For an item I was thinking of buying they told me that it was back ordered for Dec 15. The site was saying Dec 6 as the shipping estimate. (it is misleading, because the shipping estimate perhaps shouldn't appear when its status is "please call", or the info should have been Dec 15. It is a human-computer interaction issue, specifically website usability.)	Overall Rating
Date Reviewed: 12/01/2004
ktaylorkhs from NV Member Since: 11/12/2004 View Member's: Reviews	Website design not up to par with many other sites that I have used.	Overall Rating
Date Reviewed: 12/02/2004
emoy98 from unknown Member Since: 11/21/2004 View Member's: Reviews	It said free shipping, yet it the final order said it was going to charge me for shipping. I am not sure if it's free or not... Later I never received any calls about when my order would be released. I never received my order at ALL! What a rip!	Overall Rating
Date Reviewed: 12/09/2004
kylster from TN Member Since: 11/28/2004 View Member's: Reviews	I had to hit the "Buy Now" button about 15 times (had to go back and even open a new window) before I could get a good connection. Since this review, I had to call OnSale.com to find out that "all of the orders from 11/28 were 'lost'". OnSale could have at least checked the generated e-mails to inform customers of the problem. Also, when I called, there was only one (1) CS rep. This company apparently is too small to be a player on the internet.	Overall Rating
Date Reviewed: 12/09/2004
merrybeach from CA Member Since: 11/28/2004 View Member's: Reviews	There appeared to be a glitch in the ordering process and it is possible I duplicated the order in error. I could not access either my History to see if my first order had gone through.	Overall Rating
Date Reviewed: 12/09/2004
rizzydizzy from MA Member Since: 11/28/2004 View Member's: Reviews	I found it very easy to use this website, found it via CNET.COM, will use again if needed in the future.	Overall Rating
Date Reviewed: 12/10/2004
khillz28 from unknown Member Since: 12/06/2004 View Member's: Reviews	$2.95 express shipping, great price, great item. What more can you ask for? Of all the items I have ordered off the net for Christmas, ya'll were the fastest	Overall Rating
Date Reviewed: 12/11/2004
pkrvp from unknown Member Since: 11/30/2004 View Member's: Reviews	Placed my first order. 1 suggestion: indicate on homepage that items are easily distinguished between new, refurbished or returns. Had to call to find out this info. OnSale's credit card processing is done with another website. They sent an email claiming my card was declined. Called the card company and they put in for 2 approvals and both were approved. They never responded to my email back. Had to call and was told everything OK and item was shipped; but, it wasn't for 2 more days.	Overall Rating
Date Reviewed: 12/16/2004
ddijulio from WA Member Since: 12/05/2004 View Member's: Reviews	Placed 2 TV orders. Both listed in-stock. Once placed site stated 1 was backorder. Other shipped immediately. Called cust service - very helpful. Cancelled backorder TV, placed new order. Both TV's arrived as stated in good shape. They tried to add slight shipping charge but web site stated free shipping. I mentioned it and they took the shipping charge off. Good overall experience. Looks like they are trying to win new business since they are fairly new. I will continue shopping there.	Overall Rating
Date Reviewed: 12/16/2004
cram1nblaze from VT Member Since: 10/11/2004 View Member's: Reviews	my purchase is backordered until the 30th of December, currently 12/16, so we'll see how it goes from there but, so far so good. excellent price on this particular item, couldnt find it for lower anywhere else.	Overall Rating
Date Reviewed: 12/28/2004
brfilora from MI Member Since: 11/23/2004 View Member's: Reviews	(Edited December 28th by brfilora)  Great price and product, very satisfied with that, but they charged my order twice and my card subsequently was "denied" later that day. I was told that this was a "hold" came to find out from my credit card company this was a lie and had been a real charge.	Overall Rating
Date Reviewed: 01/01/2005
DelawareBelle59 from FL Member Since: 01/01/2005 View Member's: Reviews	Excellent ordering process!!	Overall Rating
Date Reviewed: 01/03/2005
edbode from MO Member Since: 01/03/2005 View Member's: Reviews	Site responded slowly. I had to register and go back to replace the order.	Overall Rating
Date Reviewed: 01/03/2005
rajoak from MI Member Since: 02/20/2003 View Member's: Reviews	The transaction was real smooth without any hiccups.	Overall Rating
Date Reviewed: 01/12/2005
tenke from MO Member Since: 01/12/2005 View Member's: Reviews	This is my second purchase and I'd like to say thanks for making the experiences I've had with your Customer Service Dept and your website such a pleasure.	Overall Rating
Date Reviewed: 01/14/2005
satyalingam from unknown Member Since: 01/03/2005 View Member's: Reviews	Good. No Problems. Received it in time and as expected.	Overall Rating
Date Reviewed: 01/23/2005
babybrian from CA Member Since: 11/09/2004 View Member's: Reviews	Great merchant. Will do business again with OnSale.com.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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