Date Reviewed: 12/03/2008
dashmountbuyer from unknown Member Since: 11/24/2008 View Member's: Reviews	This is the first time I've purchased anything from OnSale.com. The process is easy, the price of the item is excellent, the free shipping is great, I was able to track shipping, and I received exactly what I ordered in its original factory packaging within the 5 days as promised. I'm 100% satisfied with this purchase.	Overall Rating
Date Reviewed: 12/03/2008
jagooda1215 from unknown Member Since: 11/22/2008 View Member's: Reviews	None. Process was easier than some other sites that I visited to shop this product. Good job. Hope u continue to keep your efficiancy at same level OR better.	Overall Rating
Date Reviewed: 12/03/2008
bvkradha from unknown Member Since: 11/24/2008 View Member's: Reviews	Site needs some reduction on graphics and colors. its either that or they are uneven, it kinda gave a need to search on where someting ends and where something starts... otherwise the information available is great... except that it needs to be better organized	Overall Rating
Date Reviewed: 11/30/2008
virgquest from unknown Member Since: 12/17/2006 View Member's: Reviews	Prices increased between the time I started shopping and the time I placed my order. Also, I saw an advertisement for the cheaper USPS shipping, but then inexplicably, it was not an option for my iPod accessories at checkout. Very frustrating. Retailer Response (08/12/2008): Thank you for your feedback and your recent purchase with OnSale. We appreciate customers like you who take time to express their opinion. Because of the fast-moving nature of the industry, prices and availability are subject to change without notice. Also, USPS shipping is only available to customers who ordered items which are in stock at the time of the order. Nevertheless, we apologize for the inconvenience this may have caused you. If you need any form of assistance, please feel free to call our toll-free number at 888-760-0300. Our Customer Service Department is open from Monday-Friday, 6AM-6PM PST. We look forward to doing business with you again. Thank you.	Overall Rating
Date Reviewed: 11/21/2008
victor1961 from CA Member Since: 11/21/2008 View Member's: Reviews	Offered Epson printer in stock and same day shipping, NOT TRUE, will not buy again.	Overall Rating
Date Reviewed: 11/19/2008
sniderlm from unknown Member Since: 11/08/2008 View Member's: Reviews	order was placed based upon online reviews	Overall Rating
Date Reviewed: 11/10/2008
anut2002 from unknown Member Since: 11/01/2008 View Member's: Reviews	Don't like to have to deal with re-bates!	Overall Rating
Date Reviewed: 11/06/2008
alfred167 from unknown Member Since: 10/28/2008 View Member's: Reviews	great	Overall Rating
Date Reviewed: 11/01/2008
andreask from unknown Member Since: 05/30/2008 View Member's: Reviews	No complaints. . .	Overall Rating
Date Reviewed: 10/09/2008
biggem41 from unknown Member Since: 09/30/2008 View Member's: Reviews	So far so good. No problems in the ordering and establishing shiipping methods. Retailer Response (10/21/2008): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinion as these help us improve our services everyday. We're happy to know you had a positive experience online. Our goal is to continue to provide you with the best products at the most reasonable price. If you have any concerns, please feel free to call our toll-free number at 1-888-760-0300. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again.	Overall Rating
Date Reviewed: 10/05/2008
lizajuse from MA Member Since: 10/05/2008 View Member's: Reviews	BEWARE! Giving them my money was the only convenient thing about this company. We ordered a 37" Westinghouse 1080dpi tv with a Mustang Mount to fit- the prices seemed right. Upon opening the boxes, we found a few pieces of what should have been a wall mount, but no instructions. It was clear there were missing pieces. The TV didn't come with a remote, and neither box came with a manual. Nor did we recieve a reciept of purchase. After calling and being put on hold nearly a dozen times with customer "service", I gave up and called our account representative at the same time on the same day of the week we had given her our money. It seemed that she was trying to help but really was full of empty promises. She said she'd call back and never did. This company has no post-sales help, and I wish I had read reviews before buying from them... Retailer Response (10/21/2008): Thank you for your feedback and your recent purchase with OnSale. We appreciate customers like you who take time to express their opinions. We regret that although we tried to assist you the best way possible, you still did not have a positive experience with OnSale. We hope that you would give us a chance to serve you better in the future. Nevertheless, we apologize for the inconvenience this has caused you.	Overall Rating
Date Reviewed: 10/02/2008
pojito from unknown Member Since: 11/10/2005 View Member's: Reviews	Last August, I ordered a Linksys VOIP SPA3102 and the price was good. The delivery was on time and everything was ok. So last September 3rd, I decided to order the same device from OnSale and assumed that everything would be ok. OnSale sent an email reminder until September 16 that item is backordered. However a check today (October 1), shows my order is still on backorder. At the same check, i see that item is available now but at a different price. I contacted CS who validated item is indeed available but my order is not. Confused i asked how's that when the part number (onsale partnumber) is the same. CS says price was not. They said my order will ship next week. Does this mean i have to wait for the item to go back to my price or is Onsale expecting more shipment thus price drop. Either way it does not make sense...! I suspect Onsale is trying to make me get my order because i order before the price increase. Sent them email and waiting for response. Retailer Response (10/07/2008): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinion as these help us improve our services everyday. The item you ordered already shipped out yesterday. Your package is scheduled to be delivered on October 9th, Thursday via UPS. Also, we have refunded you $9 to ensure you are able to avail of the product at the original cost. We apologize for any inconvenience this may have caused you. OnSale considers you a valued customer and we look forward to serving you better in the future. If there is anything else I can help you with, please don't hesitate to let me know.	Overall Rating
Date Reviewed: 09/29/2008
wugwog from unknown Member Since: 09/17/2008 View Member's: Reviews	Best price, easy checkout, rebate forms were incredibly easy to download. Cheapest monitor shipping out there. Item was "processing" for two days but I received it in three business days! Top-notch all around	Overall Rating
Date Reviewed: 09/29/2008
jmbd7h3 from unknown Member Since: 09/19/2008 View Member's: Reviews	The site is pretty slow and has an ineffective navigation. The product availability is spotty. Prices are good. Shipping fees are great.	Overall Rating
Date Reviewed: 09/28/2008
shaskin from unknown Member Since: 09/19/2008 View Member's: Reviews	always a breeze!	Overall Rating
Date Reviewed: 09/18/2008
bakerg from unknown Member Since: 09/02/2008 View Member's: Reviews	Waiting to see how long it takes to receive order.	Overall Rating
Date Reviewed: 09/16/2008
slrbr3 from unknown Member Since: 09/07/2008 View Member's: Reviews	I have ordered a few times and am very please with onsale. I bought a small TV for my office, it arrived on time and is working great. I have purchased before from on sale and am very happy. Thank you so much. Aida	Overall Rating
Date Reviewed: 09/15/2008
eastcms from unknown Member Since: 09/05/2008 View Member's: Reviews	I think your company may need better exposure; it was by chance I found your site. There may be thousands of others that do not know of your existance.( brand name products and fair pricing;--go for volume sales) Sorry, old consultant ! POST INTERNET ORDER: We order on-line for the ease of not having to speak with a sales person. Holding an order until it is confirmed by phone is not good customer service. If I had known of this befor the order, I would not have ordered. Ordering on-line should be fast and easy!	Overall Rating
Date Reviewed: 09/14/2008
catlady1258 from unknown Member Since: 09/02/2008 View Member's: Reviews	THESE ARE GREAT PRICES......	Overall Rating
Date Reviewed: 09/13/2008
bbtec from unknown Member Since: 09/04/2008 View Member's: Reviews	Delightful experience	Overall Rating
Date Reviewed: 08/19/2008
danielle.m.smith.1987 from unknown Member Since: 08/10/2008 View Member's: Reviews	Easy ordering--fast too.	Overall Rating
Date Reviewed: 08/18/2008
flintblade from FL Member Since: 08/18/2008 View Member's: Reviews	I placed my order 18 days ago. On the 5th day, I received an email saying the item i ordered was not in stock, but would be back in stock 3 days later. Today, 10 days later, still have not received item or any notification of when i would. After calling customer service several times i have not been able to speak to a real person even after being on hold for almost an hour. Retailer Response (08/26/2008): Thank you for your feedback. Although we try to satisfy our customers in every way possible, we apologize that the item you ordered had been on backorder for a long time. The reason for this delay is that the product is constrained and in great demand from the manufacturer. We apologize for any inconvenience you have experienced from this delay. OnSale considers you a valued customer and we look forward to serving you better in the future.	Overall Rating
Date Reviewed: 08/16/2008
JENNIANDMIKE from unknown Member Since: 12/07/2006 View Member's: Reviews	Great site!!!! Easy to use!!!!	Overall Rating
Date Reviewed: 08/14/2008
mgreenf1 from unknown Member Since: 08/05/2008 View Member's: Reviews	I will definately shop here again! Retailer Response (08/19/2008): Thank you for your feedback and recent online purchase. We appreciate customers like you who take time to express their opinions. We're happy to know you've had a positive experience with OnSale. Our goal is to provide you with the best products at the most reasonable prices. If you have any inquiries or concerns about our products, please feel free to call our toll-free number at 888-760-0300. Our Customer Service Department is open from Monday-Friday, 6AM-6PM PST. We look forward to doing business with you again. Thank you.	Overall Rating
Date Reviewed: 08/14/2008
kt1iron from unknown Member Since: 08/05/2008 View Member's: Reviews	hope the shipping and condition of product is as good as placing the order	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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