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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 372
Neutral (3) 0 0 39
Negative (1 or 2) 0 0 138
Total Reviews 0 0 549
Avg Rating Not Rated
Not Rated
3.5 Star Review
3.68
Address: 2555 W. 190th St
Torrance, CA 90504, CA 0 - US
Website: http://www.onsale.com
Business Hours: Daily 6 AM - 6 PM PST
Sales Phone: 888-760-0300
Service Phone: 888-760-0300
Sales Email: feedback@onsale.com
Cust Service Email: feedback@onsale.com

OnSale.com

http://www.onsale.com


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Date Reviewed: 02/07/2009
selahmp from unknown
Member Since:
01/29/2009

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Reviews
Previously:So far so good... I have been trying to find the product I purchased and the manufacturer provided me with this link among others. Now: I have not received my order. The merchant informed me in several e-mails that the merchandise was on back order. I just wish they would have put it as unavailable to begin with, but as I stated in my previous review, I have been unable to locate anyone that had the item in stock. I just hope that they get it in and forward it on to me. So far they have not charged my card, and I do appreciate that company policy which was noted in their back-order correspondence. Overall Rating
5 Star Review
 
Date Reviewed: 02/06/2009
jrg51 from unknown
Member Since:
01/21/2009

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Reviews
Well so far so good.....lol well here at onsale you can find most every thing you are looking for......if it is to do with Electronis I just love to look around the site so mamy things to see and WANT....lol anyway I think you all are doing a great job I don't see anything that you need to change...just keep it like it is: Thanks: a new customer Overall Rating
5 Star Review
 
Date Reviewed: 02/04/2009
dave.love from unknown
Member Since:
01/26/2009

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Easy experience Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2009
Jay333 from unknown
Member Since:
12/18/2008

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Reviews
So far it seems like onSale is a good company with great prices. Will find out more after delivery
Retailer Response (02/03/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinion as these help us improve our services everyday. We're happy to know you had a positive experience online. Our goal is to continue to provide you with the best products at the most reasonable price. If you have any concerns, please feel free to call our toll-free number at 1-888-760-0300. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again.
Overall Rating
5 Star Review
 
Date Reviewed: 01/22/2009
bwabey from unknown
Member Since:
01/12/2009

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Reviews
Order has not been delivered yet. When ordered,was not told order was back-ordered in the confirmation. I found out it was back-ordered when I went on line to find out where my order was.....
Retailer Response (02/03/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinion as these help us improve our services everyday. We do apologize if you weren't informed about the product's availability. You can check on the status by calling our toll-free number at 1-888-760-0300. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again.
Overall Rating
2 Star Review
 
Date Reviewed: 01/20/2009
joseramos102 from unknown
Member Since:
01/04/2009

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Reviews
Nice making business with
Retailer Response (02/03/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinion as these help us improve our services everyday. We're happy to know you had a positive experience online. Our goal is to continue to provide you with the best products at the most reasonable price. If you have any concerns, please feel free to call our toll-free number at 1-888-760-0300. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again.
Overall Rating
5 Star Review
 
Date Reviewed: 01/20/2009
LisaR1965 from NC
Member Since:
12/18/2008

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Reviews
I've purchased from OnSale.com before, and found it easy, with prices better than other sites I've looked in. I usually recommend it to others, and will return again when needed.
Retailer Response (02/03/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinion as these help us improve our services everyday. We're happy to know you had a positive experience online. Our goal is to continue to provide you with the best products at the most reasonable price. If you have any concerns, please feel free to call our toll-free number at 1-888-760-0300. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again.
Overall Rating
5 Star Review
 
Date Reviewed: 01/20/2009
phongvdang from unknown
Member Since:
12/03/2008

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Reviews
Very good seller. Good telephone service too.
Retailer Response (02/03/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinion as these help us improve our services everyday. We\\'re happy to know you had a positive experience online. Our goal is to continue to provide you with the best products at the most reasonable price. If you have any concerns, please feel free to call our toll-free number at 1-888-760-0300. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again.
Overall Rating
5 Star Review
 
Date Reviewed: 01/20/2009
flowerp from unknown
Member Since:
12/03/2008

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Reviews
Ordering worked out easy enough. We'll see how the delivery and product work. Received merchandise as advertised. Excellent service!
Retailer Response (02/03/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinion as these help us improve our services everyday. We're happy to know you had a positive experience online. Our goal is to continue to provide you with the best products at the most reasonable price. If you have any concerns, please feel free to call our toll-free number at 1-888-760-0300. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again.
Overall Rating
5 Star Review
 
Date Reviewed: 01/20/2009
rvfriend from unknown
Member Since:
12/19/2008

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Reviews
Your Google ad indicated free shipping! I am being charged $ 4.99, that's not free!In addition, I received a refurbished item without knowingly having ordered one! I am now beeing told that the letter "R" following the model number stands for refurbished whereas in the product description the word refurbished is not mentioned! I consider this bordering on fraud!
Retailer Response (02/03/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinion as these help us improve our services everyday. We have already forwarded your concern to our IT department. Please feel free to call our toll-free number at 1-888-760-0300. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again.
Overall Rating
1 Star Review
 
Date Reviewed: 01/20/2009
daschalks from unknown
Member Since:
12/13/2008

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Reviews
Second use of site, first experience was all good and this experience has been great so far. Saved money and reasonable shipping fees.
Retailer Response (02/03/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinion as these help us improve our services everyday. We're happy to know you had a positive experience online. Our goal is to continue to provide you with the best products at the most reasonable price. If you have any concerns, please feel free to call our toll-free number at 1-888-760-0300. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again.
Overall Rating
4 Star Review
 
Date Reviewed: 01/20/2009
tburk1 from unknown
Member Since:
12/18/2008

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Reviews
so far... so good
Retailer Response (02/03/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinion as these help us improve our services everyday. We're happy to know you had a positive experience online. Our goal is to continue to provide you with the best products at the most reasonable price. If you have any concerns, please feel free to call our toll-free number at 1-888-760-0300. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again.
Overall Rating
5 Star Review
 
Date Reviewed: 12/18/2008
unclaryb from unknown
Member Since:
01/10/2006

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Reviews
So far I've had a great shopping experience. We'll see how long it takes to arrive. Overall Rating
5 Star Review
 
Date Reviewed: 12/14/2008
triettieu from unknown
Member Since:
02/23/2005

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Reviews
soso Overall Rating
3 Star Review
 
Date Reviewed: 12/10/2008
sweetpea_dng from TN
Member Since:
12/10/2008

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Reviews
I ordered on sat 12/6/08 upon checking my bank statement they had billed me twice and sent two seperate emails for my order. One total was 13.84 and the other 14.23 yet both were identical orders I just don't understand how the charges are different. The only order I had approved was the 13.84. called on monday 12/8/08 and was told I would be getting a refund. Didn't happen. Called again on wed 12/10/08 and told the same thing. Now my statement shows my bank gave me a refund and charged it right back. I was even on hold with customer service for 16 min without ever talking to anyone. My shipment still has not arrived and its not scheduled for a couple more days. I feel customer service techs are extremely nice however I have still not been accomodated as I should have. I think I should recieve a refund for both charges simply for the innconvenience they have put me through and the time I've wasted. Next time I'll buy at the local store and pay a few dollars extra! Overall Rating
1 Star Review
 
Date Reviewed: 12/10/2008
rjcsmail from unknown
Member Since:
12/01/2008

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Reviews
Easy process. Confirmation timely. SPEEDY shipment and delivery! Merchandise arrived as ordered. Had small billing problem (double hold submitted for amount billed -only 1 processed) that was resolved within hours. Good customer service. Would use them again! Overall Rating
5 Star Review
 
Date Reviewed: 12/09/2008
brocktonbill from unknown
Member Since:
11/30/2008

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Reviews
I went to a store to buy a similar monitor and they would not honor their on line price in store and then I couldn't log on with my name and password and then I sent them an email as they said they were at customer care all day seven days a week and no-one got back to me by the time their online sale ended and so I decided to find other sales and I stumbled onto your site and had absolutly no problems with ordering and was surprised that as soon as the order was placed I got a confirmation email. Hope the product is as good as your website. Thanks, Bill Black Overall Rating
5 Star Review
 
Date Reviewed: 12/08/2008
copperridge from unknown
Member Since:
11/28/2008

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Reviews
Quick and easy use of this web site. Great prices on products and shipping. Thank you for an enjoyable transaction. Overall Rating
5 Star Review
 
Date Reviewed: 12/08/2008
mitopatel from CA
Member Since:
11/28/2008

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Reviews
It was taken 30 min to buy 1 item. There was some problem with online buying system of this merchant...Some times i can understand but On the day of Black Friday...!!!! Overall Rating
3 Star Review
 
Date Reviewed: 12/08/2008
hollidolli from unknown
Member Since:
11/29/2008

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Reviews
very easy to use website Overall Rating
5 Star Review
 
Date Reviewed: 12/06/2008
martygreenstein from MA
Member Since:
11/27/2008

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Reviews
Great Overall Rating
5 Star Review
 
Date Reviewed: 12/06/2008
lauradbacks from unknown
Member Since:
11/23/2008

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Reviews
easy to understand website. good prices. easy to place order. communications were really lacking though. company never communicated in any way to give me shipping info. Overall Rating
4 Star Review
 
Date Reviewed: 12/06/2008
alexbond01 from unknown
Member Since:
11/27/2008

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Reviews
Great seller to do buisness with Overall Rating
5 Star Review
 
Date Reviewed: 12/04/2008
candlwit from unknown
Member Since:
11/25/2008

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Reviews
Loved it- totally easy to do- Thanks! Overall Rating
5 Star Review
 
Date Reviewed: 12/03/2008
dvillanueva from unknown
Member Since:
11/24/2008

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Reviews
Disappointed because I thought I was saving money but when the tax showed up at the end of the purchase transaction after the purchase was already made I could have saved more money paying more for the item but saving on the tax. Very disappointed!!! It is over 7 days since I ordered and I still have not received the merchandise. Overall Rating
1 Star Review
 
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