Date Reviewed: 03/02/2012
sochart from unknown Member Since: 03/02/2012 View Member's: Reviews	worst service I have ever seen. Customer service guy is a liar. Said the parcel was shipped, it was not. Very disappointing situation, very unreliable. I do not recommend this company and will never place an order with them anymore.	Overall Rating
Date Reviewed: 11/22/2011
ivan420 from CA Member Since: 10/14/2004 View Member's: Reviews	UPSforLess is a CANADIAN-based business and will charge your card with a CANADIAN merchant account, incurring a separate 0.8 to 1% surcharge that shows up as "VISA Single Currency Fee" They deliberately hide this fact on their website, and make it appear as if they are a US-based business, with a New York based warehouse and prices in US Dollars. When I called to inquire about this, Andy Masdorakso, a supervisor, attempted to shift blame to my bank (really Andy? My local bank just pulls "VISA" fees out of their a**?), tried to downplay the problem, was rude and evasive, and did everything except what he should have done: APOLOGIZE for the deliberate deception on their part and look into getting the website updated. The fees are minimal but the deception is a red flag. UPSForLess has lost my business until their website and checkout process clearly states that they will charge you with a CANADIAN merchant account and your bank will charge a surcharge for this.	Overall Rating
Date Reviewed: 07/07/2009
upsuser from unknown Member Since: 05/24/2006 View Member's: Reviews	product failed to arrive, attempted to reach vendor via email, phone and "leave a message" via website. Eventually got someone on the phone you claimed order had been shipped and would follow up with tracking number. No response for a week, called again and got eventually got through to someone who said order had never shipped. Cancelled order as a result.	Overall Rating

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