Date Reviewed: 03/11/2010
Gerald1122334 from NM Member Since: 03/11/2010 View Member's: Reviews	I innocently in good faith placed an order for a condiment pump and received the top part which is a pump like for ketchup at a restaurant and then days later received a plastic scoop instead of the stainless steel pot that the pump attaches to. I explained the situation to Wasserstrom company representitive and they could really care less like it was somehow my fault and they doubted it could be true. I kind of knew they sucked right off when the order was first placed because the man acted like he couldn't even be bothered by my order and never even took my full information such as phone number. I sent the scoop back for which I was scolded by the Wasserstrom representative because that's not how they wanted it done ha ha, they were scolding me for not accepting the plastic scoop that I never ordered and then received a pot that didn't fit. Once again when I called the company, they were uncaring and terse but they finally agreed to resend the product again this time direct from...	Overall Rating
Date Reviewed: 11/05/2009
bfhghjbhj from unknown Member Since: 11/05/2009 View Member's: Reviews	Their "7 business days availability" means nothing. After expecting my order for two weeks I called them, they promised to check what is going on and write me back, but lied again. Had to call them the next day, they told me there is no idea [sic!] when would they be able to fulfill the order, so I canceled it. No way to cancel online.	Overall Rating
Date Reviewed: 08/28/2009
plaing from AL Member Since: 08/28/2009 View Member's: Reviews	Easy to navigate site, prompt responses.	Overall Rating

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