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| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 9 |
| Neutral (3) | 0 | 0 | 1 |
| Negative (1 or 2) | 0 | 0 | 3 |
| Total Reviews | 0 | 0 | 13 |
| Avg Rating | Not Rated |
Not Rated |
![]() 3.85 |
| Address: | 282 Convair Ave Chico, CA 95973 - US |
|---|---|
| Website: | http://ventingdirect.com |
| Business Hours: | 5am-6pm M-F PST, 8am-2pm Sat PST, 10am-3pm Sun PST |
| Sales Phone: | 1-800-482-3514 |
| Service Phone: | 1-800-482-3514 |
| Sales Email: | cs@ventingdirect.com |
| Cust Service Email: | cs@ventingdirect.com |
| Date Reviewed: 09/30/2011 | ||
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pcheins from unknown Member Since: 06/08/2008 View Member's: Reviews |
I just placed the order so there is a lot I don't know about the company yet. I'll know more when the fan is delivered |
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| Date Reviewed: 05/08/2011 | ||
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cdyarnall from unknown Member Since: 04/28/2011 View Member's: Reviews |
I had to chat regarding my password and the woman (Barb) who helped me was excellent. She solved my problem quickly. I could not use both of the items I ordered and they were very good about returning the item that I did not use. The customer service personnel are excellent. |
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| Date Reviewed: 04/04/2011 | ||
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stevelwatkins from unknown Member Since: 03/26/2011 View Member's: Reviews |
So far so good will see how things turn out when product reaches my home but my shopping experience was very good |
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| Date Reviewed: 03/20/2011 | ||
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l.marcacci from unknown Member Since: 03/20/2011 View Member's: Reviews |
I'm excited at finding a pinecone pull for my ceiling fan. |
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| Date Reviewed: 11/30/2010 | ||
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GBone1 from IL Member Since: 11/30/2010 View Member's: Reviews |
DO NOT BUY FROM THEM.FALSE ADVERTIZING. They dump unwanted inventory on you! Ordered one product and received a diferent looking one. Contacted customer service and realized the staff did not know their website content. They offered to replace product with one I have ordered. When pakage arrived one week later, IT WAS THE SAME WRONG PRODUCT. Now they tell me the product was discontinued and I and my customer are stupid for not understanding this. Spent hours on the phone at no avail.
They DUMPED their unwanted inventory on me. Now I am stuck and I lost credibility with my customer and good references. DO NOT BUY FROM THEM! YOU WILL BE SORRY! Retailer Response (09/13/2011): We apologize that the item you ordered was discontinued by the manufacturer and for the inconvenience this caused you. We strive to provide the most up to date and accurate information regarding the items listed on our website and regret that you were not informed of the discontinued product at the time that you placed your order. We also apologize for the frustration that was caused when you received another incorrect item. Our dedicated customer support team is available to confirm availability of any products and to help you find a similar item that may suit your needs. For further assistance please contact us at (800) 482-3514 or at CS@VentingDirect.com. " |
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| Date Reviewed: 04/08/2010 | ||
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jsn4085 from unknown Member Since: 04/08/2010 View Member's: Reviews |
Great company, great products |
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| Date Reviewed: 08/21/2008 | ||
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rbrooke from unknown Member Since: 08/12/2008 View Member's: Reviews |
Good experience ordering through you. Final opinion will, of course, will depend on the trouble free arrival of the product on schedule. |
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| Date Reviewed: 08/06/2008 | ||
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cklesage from WI Member Since: 10/25/2007 View Member's: Reviews |
Price is right and I don't have to remember to stop and purchase Product came fast, but product was bent due to poor packaging. |
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| Date Reviewed: 05/14/2008 | ||
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mccabe from unknown Member Since: 05/05/2008 View Member's: Reviews |
So far, so good. A couple days after receiving the mirror, we found the identical product for $100 less at Menard's. Bummer. |
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| Date Reviewed: 01/16/2008 | ||
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billbrown from unknown Member Since: 12/31/2007 View Member's: Reviews |
the opportunity to write this review blocked my "detailed receipt" opportunity to teh extent I almost cancelled the order - in addition I could not move teh drop down |
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| Date Reviewed: 01/11/2008 | ||
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don-bell from unknown Member Since: 12/26/2007 View Member's: Reviews |
There was no notice from the web site on whether or not the item was in stock. |
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| Date Reviewed: 02/12/2007 | ||
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johngaz from IL Member Since: 11/13/2005 View Member's: Reviews |
I would not give 1 stars to this company one stars means it did something proper. The order came to me broken it then too 2 months to find out I was waiting for a credit and the I had to re order, Returns do not happen automaticly you have to followup with the company, to find this out. I was told orginally they would ship me a new fan I still have the email I finally called after the I was not recieving responses from my emails and was told a new story that would take another month I asked to talk with a supervisor that was 3 days ago I sent a email to the president three days ago as well. I woulod not recommend this company to any one I found the same fan at another site same price but better service. who would you use? I know it will not be venting direct. |
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| Date Reviewed: 08/11/2005 | ||
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kjh01 from unknown Member Since: 06/23/2005 View Member's: Reviews |
Great Product....No problems. Highly recmommended! |
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