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| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 1 | 6 | 375 |
| Neutral (3) | 0 | 0 | 31 |
| Negative (1 or 2) | 1 | 1 | 20 |
| Total Reviews | 2 | 7 | 426 |
| Avg Rating | ![]() 3.50 |
![]() 4.43 |
![]() 4.44 |
| Address: | 2800 Southcross Drive West Burnsville, MN 55337 - US |
|---|---|
| Website: | http://www.northerntool.com |
| Business Hours: | Website - 24 hours per day |
| Sales Phone: | 1-800-221-0516 |
| Service Phone: | 1-800-222-5381 |
| Sales Email: | ProductExperts@northerntool.com |
| Cust Service Email: | CustomerCare@northerntool.com |
| Date Reviewed: 05/13/2012 | ||
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Rodsimas from unknown Member Since: 09/19/2003 View Member's: Reviews |
As of this date I have not received my shipment. |
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| Date Reviewed: 04/02/2012 | ||
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d.syrene from unknown Member Since: 03/17/2012 View Member's: Reviews |
very simple and straight forward |
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| Date Reviewed: 02/01/2012 | ||
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bldshippen from unknown Member Since: 01/23/2012 View Member's: Reviews |
Easy to use. Check-out a little confusing, and PayPal option did not work. |
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| Date Reviewed: 12/29/2011 | ||
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dtitrucking from unknown Member Since: 12/18/2011 View Member's: Reviews |
still have not recieved one of my items. It was back ordered and I have not been told when or if I am going to get this item. |
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| Date Reviewed: 12/13/2011 | ||
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johnny.c.cantrell from unknown Member Since: 11/30/2011 View Member's: Reviews |
Glad to find a company with quality merchandise at affordable prices. Will continue to shop with Northern. |
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| Date Reviewed: 12/08/2011 | ||
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rhpoiri from unknown Member Since: 11/29/2011 View Member's: Reviews |
I've enjoyed shopping at Northern Tool for several years. Never a bad experience. |
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| Date Reviewed: 11/26/2011 | ||
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maneskl from unknown Member Since: 11/10/2011 View Member's: Reviews |
seem easy, will wait to see on delivery and how the product performs. |
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| Date Reviewed: 10/26/2011 | ||
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JAY33TOO from unknown Member Since: 01/09/2007 View Member's: Reviews |
best price available |
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| Date Reviewed: 10/19/2011 | ||
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hope2111 from unknown Member Since: 10/03/2011 View Member's: Reviews |
Good |
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| Date Reviewed: 09/09/2011 | ||
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fassler6 from unknown Member Since: 08/26/2011 View Member's: Reviews |
No feedback. No response to inquires. |
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| Date Reviewed: 08/09/2011 | ||
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pandj37829 from unknown Member Since: 07/29/2011 View Member's: Reviews |
I was very pleased with my overall experience and will order from this company if the future! |
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| Date Reviewed: 05/09/2011 | ||
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winged.lion from unknown Member Since: 04/28/2011 View Member's: Reviews |
Ordering was easy. Shipping was quick. The product (lawn cart) is good quality except the bolts have cheap heads which didn't fit any of my screwdrivers and caused some frustration. The plastic tub seems very sturdy and the metal frame is finished in a smooth powdercoat, no sharp edges. Dumping mechanism works very well with almost no effort. Overall a great product for the money. Beware it has that horrible chinese tool smell... I'm leaving it outside to air out until the smell is gone, my garage reeked for 3 days after assembling the cart in there. |
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| Date Reviewed: 03/22/2011 | ||
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earl.chrysler from unknown Member Since: 03/13/2011 View Member's: Reviews |
Web site was easy to use and search for an item in many ways. Checkout was quick and simple to follow. I had purchased an 18 volt power drill from them some time ago and when I moved to a new state, the battery charger got lost. I checked at Lowe's for a charger and they didn't have the correct charger, and their chargers were about $60. I went to Northern's web site and was able to buy a complete kit for $29.95 + s/h. Now I have two power drills. |
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| Date Reviewed: 03/21/2011 | ||
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adrewes69 from unknown Member Since: 02/03/2006 View Member's: Reviews |
good experience--will use in furture... |
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| Date Reviewed: 03/05/2011 | ||
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henry.brown from unknown Member Since: 02/17/2011 View Member's: Reviews |
Thanks |
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| Date Reviewed: 02/21/2011 | ||
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falcon6298 from NM Member Since: 10/12/2004 View Member's: Reviews |
It seemed like I had to select "continue" 4 or 5 times before it displayed shipping costs but at least it showed it before ordering. More detailed info about the product would have been nice, but that may fall upon the manufacturer. |
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| Date Reviewed: 02/03/2011 | ||
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sullytoo from unknown Member Since: 02/03/2011 View Member's: Reviews |
I just read about the product I ordered in today's WSJ. And it's backordered. Crap |
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| Date Reviewed: 01/27/2011 | ||
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wblennon3 from NC Member Since: 05/31/2004 View Member's: Reviews |
The survey tool is a FARCE. It will only allow Order Date years of 2005 - 2007. Please don't ever ask for me to respond to a survey again until an appropriate vendor is provided. Not impressed with PriceGrabber. I entered an INVALID Order Date Year of 2007 because I could not enter 2011. Survey FAILURE. Invalidated the goodness of the entire buying process. |
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| Date Reviewed: 01/15/2011 | ||
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jl3228 from CA Member Since: 07/28/2004 View Member's: Reviews |
Shipping charge was too high, cost more than the item itself. Would not recommend to friends, family or co-workers in the future. Most likely won't order from this site again! |
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| Date Reviewed: 01/09/2011 | ||
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iamrice from unknown Member Since: 01/09/2011 View Member's: Reviews |
a complete detail of what i purchased was not sufficient. |
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| Date Reviewed: 12/10/2010 | ||
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rich from unknown Member Since: 12/10/2010 View Member's: Reviews |
I used a code to get a $25 gift card for a qualifying order. It was a little confusing in the payment process. I was able to figure out that I was being charged for the GC and then the final amount due was amended to reflect no charge. At least I hope. |
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| Date Reviewed: 11/26/2010 | ||
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gilstrr from unknown Member Since: 11/26/2010 View Member's: Reviews |
Worst ordering process I have ever dealt with and in-store manager is rude, unhelpful, unprofessional and generally a very poor manager. |
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| Date Reviewed: 11/22/2010 | ||
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parson from unknown Member Since: 11/05/2010 View Member's: Reviews |
So far so good... I am waiting for the shipping price. Hope the shipping is fast and withought problem Thanks |
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| Date Reviewed: 11/10/2009 | ||
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jvrabel2 from PA Member Since: 11/10/2009 View Member's: Reviews |
I tried to return one of the items I bought. The package was never opened and there was nothing wrong (was the wrong size), but since it was after their "30 days" they said absolutely "no returns". I even asked to speak to a supervisor who did not listen but just recited policy. I had been a Northern customer for over 20 years until today. They lost a loyal customer over a silly $14.99. I won't do business with a company that exhibits such poor management skills. |
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| Date Reviewed: 05/09/2008 | ||
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Bruce_Richmond from NY Member Since: 03/08/2006 View Member's: Reviews |
x |
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